Toshiba Strata CIX Developer's Guide

Page of 248
Maintenance/Troubleshooting
Utilities/Tools
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Strata CIX Voice Mail Programming    01/07
Override Advanced Filter Producer List
1. From the Voice Mail Tracer screen, click Filter. The Advanced Filter Screen displays (see 
).
2. From the Advanced Filter screen, select Display Trace Messages For All Producers at the top 
of the screen.
3. Click OK. The Advanced Filter screen closes and trace data generated by all producers will 
display on the Trace Data screen.
Select Specific Producers to Display
1. From the Voice Mail Tracer screen, click Filter. The Advanced Filter Screen displays (see 
).
2. Remove the check mark from in front of any producer who want to eliminate from the trace.
3. Click OK. The Advanced Filter screen closes and trace data for the producer you removed the 
check mark from will no longer display on the Trace Data screen.
 Edit Producer
1. From the Voice Mail Tracer screen, click Filter. The Advanced Filter Screen displays (see 
).
2. Highlight the Producer and click Edit or double-click on the 
producer in the list. The Trace Producer screen displays 
(shown at right).
3. Make any changes you need. Click OK. The Advanced Filter 
screen displays.
4. Click OK. The Advanced Filter screen closes and the changes 
are saved.
 Remove Producer
1. From the Voice Mail Tracer screen, click Filter. The Advanced 
Filter Screen displays (see 
2. Highlight the Producer and click Remove. The Producer is removed from the list.
Important!
No confirmation is requested. Make sure you want to delete the Producer before 
clicking Remove.
3. Click OK. The Advanced Filter screen closes and the changes are saved.
IVR Alias Editor
See 
 for details on using this function.
Run IVR Alias
See 
 for details on using this function.
ASR Sync
This mechanism synchronizes the voice mail database with that of the ASR engine directory. See 
 for instructions on using this option.
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