Toshiba Strata CIX Developer's Guide

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Strata CIX Voice Mail Programming    01/07
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Voice Processing
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This chapter gives instructions on using the User Agent function for voice processing. It covers in 
detail the Mailbox Editor Menu and how to create, modify and delete mailboxes (e.g., COS, user, 
Distribution List, Direct Send Voice).
User Agent(s)
The Stratagy ES is a system capable of numerous applications. Most applications are performed by 
software objects that hold properties and privileges for various functions. These objects are called 
User Agents. Similar to the User ID concept in the DOS-based Stratagy ES systems, a User Agent 
can be used to define a COS, a system distribution list, or a user mailbox. It is the properties of the 
User Agent that determines it’s identity.
Once a User Agent is created and defined as a mailbox, the system software, voice prompts, and 
Administration screens refer to it as a mailbox and not a User Agent. To better understand this 
concept, consider a User Agent to be a template that can be used to form numerous applications.
The following User Agents are available:
COS (see 
).
).
Distribution List (see 
).
IVR
AMIS Gateway and AMIS Proxy (see 
VPIM Gateway and VPIM Proxy (see 
Direct Send Voice (see 
).
).
Note
This feature is not currently supported.