Hitachi HCX5000I User Manual

Page of 189
C
HAPTER
 1: A
BOUT
 Y
OUR
 S
ELEC
S
ET
 500A
A
BOUT
 C
ALL
 A
PPEARANCE
 K
EYS
 (CAP
S
)
HCXTD840, Issue 1, July 2001
1-17
Call 
appearance 
key lamps
The lamps above the CAPs show the status of each CAP:
CAP 
availability
At least two CAPs must be available before a call can be 
answered: one to answer calls and another to place calls.
Calls that ring 
at CAPs
The following calls ring at a CAP (rather than at one of the 
answer keys):
This lamp status...
Indicates that...
Dark lamp
the CAP is idle
Winking CAP
a call is on hold
Flashing lamp
a ringing call
Steadily lit CAP
an active call
Call type
Description
Automatic callback
Rings with a fast ringing pattern
Outgoing trunk 
queuing
Rings with a fast ringing pattern
Calls to your 
directory number
Any call to a station number 
assigned to the 500A that usually 
consists of three or four digits
Priority calls to the 
attendant
Ring at the highest numbered 
CAP available.