Cambridge SoundWorks AVAYA ONE-X 18-602788EN-GB User Manual

Avaya one-X Mobile Visual Voicemail provides many of the best features of e-mail to the review 
and management of your office voicemail. The New Voicemail and Saved Voicemail inboxes 
display your messages similar to e-mail. You can see which messages are new and which have 
already been heard, as well as who left a message and when. This helps you review important 
messages first, and even save or delete messages without listening to them. You are also able 
to send an e-mail to someone who left you a voicemail message.

Note:

You cannot listen to office voicemail if the Avaya one-X Mobile Server is secure 
(https). If the server on which the Avaya one-X Mobile application is installed is a 
secure server, when you tap on the voicemail icon in the New or Saved Voicemail 
inbox, instead of the voicemail playing, a screen appears that allows you to call 
Corporate Voicemail directly. See 

page 45 for more information.

The New Voicemail inbox and Saved Voicemail inbox display the icons shown in the following 
table.

To listen to a new voicemail message:

1. On the Avaya one-X Mobile Home screen, tap New Voicemail.

The New Voicemail inbox appears. Each voicemail entry shows the time or date of the call. 
See 

on page 27 for a description of the icons that 

appear next to each voicemail entry.

2. Tap 

 for the message you want to hear.

The standard Quicktime player opens and the message plays. When finished, the 
Quicktime player closes, and the information screen appears. 

Unheard voicemail

Heard voicemail