Cambridge SoundWorks AVAYA ONE-X 18-602788EN-GB User Manuals

Table of Contents

• Avaya one-X™ Mobile User Guide for iPhone

  1
• Contents

  3
• Initial Setup

  5
  • Prerequisites

    5
  • Set up your account

    5
  • Log in for first-time use

    7
  • Create a bookmark

    8
• Getting Started

  9
  • Key Features

    9
  • About Avaya one-X Mobile Web

    11
  • About this Guide

    11
  • Access the Application

    12
    • About the Avaya one-X Mobile Home screen

      13
• Making Calls Using the Call Back Feature

  15
  • Overview of the Avaya one-X Mobile Call Back Feature

    16
  • Make a call from the Home screen

    17
  • Make a call from your New Voicemail inbox

    17
  • Make a call from the Call Log

    18
  • Make a call from your Phonebook

    19
  • Make a call from the Corporate Directory

    19
  • Make a call from a Quick Entry number

    20
  • Switch from your iPhone to your office phone

    21
  • Switch from your office phone to your iPhone

    22
• Managing Incoming Calls Using the Send Calls Feature

  23
  • About Send Calls Destinations

    23
  • Select the phones to which calls are routed

    24
  • Set a Quick Entry number to which calls are routed

    25
  • Send all calls to Voicemail

    25
  • Route calls as defined by Automatic by Schedule

    26
• Listening to Voicemail

  27
  • Listen to a new voicemail message

    27
  • Listen to a saved voicemail message

    28
  • Save a voicemail message

    29
  • Delete a voicemail message

    29
  • Save a contact to your Phonebook

    30
  • Send an e-mail to a contact

    30
• Using the Call Log

  31
  • View the Call Log

    31
  • Delete a call

    32
  • Save a contact to your Phonebook

    32
  • Managing voicemail from the Call Log

    33
    • Listen to a voicemail message from the Call Log

      33
    • Save a voicemail message from the Call Log

      34
    • Delete a voicemail message from the Call Log

      34
• Using the Phonebook

  37
  • View your Phonebook contacts

    37
  • Search your Phonebook for a contact

    37
  • Add a Phonebook contact

    38
  • Delete a Phonebook contact

    39
  • Edit a Phonebook contact

    39
  • Change VIP status of a Phonebook contact

    40
  • Send an e-mail to a Phonebook contact

    40
  • Change the Block setting

    41
• Using the Corporate Directory

  43
  • Search Corporate Directory for contact

    43
  • Save a Directory contact to your Phonebook

    43
• Changing the Avaya one-X Mobile Settings

  45
  • Change the Corporate Voicemail extension

    45
  • Change the Voicemail Notification setting

    46
  • Change the Call Back setting

    46
  • Change the Sort Order setting

    47
  • Change the Call Back Delay setting

    47
• Index

  49