Wacom Bamboo - One for Windows & Macintosh User Manual

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Most of the time your tablet will work flawlessly.  But if you are having trouble, Wacom recommends you do 
the following:

1. If the pen tablet driver failed to load properly, first perform the recommended action in any error message 

that may appear on your screen.  If that does not solve the problem, refer to the troubleshooting 
procedures in this chapter.

2. Look in the troubleshooting tables.  Your problem may be described there and you can try the solution 

offered.

3. Open the pen tablet Read Me file for late-breaking information.

4. Test your tablet and pen.  See testing your tablet and pen.

5. If you are having a compatibility conflict between Bamboo One and a new hardware or software product, 

check if a newer pen tablet software driver is available.  See obtaining driver downloads for information 
on downloading an updated software driver.  Wacom periodically updates the software driver to maintain 
compatibility with new products.

6. Check the FAQs (Frequently Asked Questions) on the Wacom web site for your region.

7. If you have tried the suggestions in this manual and still cannot resolve the problem, then contact 

Wacom for technical support.  See technical support options and the Read Me file for information on 
where to obtain support for your region.