Wacom Bamboo - One for Windows & Macintosh User Manual

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1. Turn on your computer and wait until the system has fully loaded.

2. Check the tablet.  The tablet’s orange status LED will light whenever the tablet is properly connected 

and your computer has registered it as a USB device.  If the LED is on, continue with step 3.  

If not:

•

Make sure the tablet USB cable is securely connected to an active USB port on your computer.

•

If you are connecting the tablet to a USB hub (or hub device such as a keyboard with USB ports), be 
sure the USB hub is properly connected to your computer and is active.

•

Check the cable for damage.

•

Connect the tablet to a different USB port or try connecting to the USB port on another computer.

•

If the status LED does not illuminate after your computer is on and has finished booting up, your USB 
port may be disabled.  Verify that you have connected the tablet to an active USB port.

3. Check the pen by first opening the Pen Tablet control panel.  Click on the D

EFAULT

 button to return the 

pen to its default settings.  Next:

•

Touch the pen tip to the tablet active area.  The status LED on the tablet should change from orange 
to green each time the tip makes contact with the tablet surface.

•

Without applying pressure to the pen tip, hold the pen tip within approximately 5 mm (0.20 inch) of 
the tablet surface and press each pen button in turn.  The status LED should again change from 
orange to green each time a pen button is pressed

•

While still within proximity, but without touching the tablet surface, move your pen across the active 
area of the tablet.  The screen cursor should move in the corresponding direction on your monitor or 
display screen.

4. If any of these tests fail you may have defective hardware.  See technical support options.

5. After testing, use the Pen Tablet control panel to reconfigure your tablet and pen for any custom settings 

you may originally have been using.