Wacom Bamboo - One for Windows & Macintosh User Manual
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34
WINDOWS-SPECIFIC PROBLEMS
You suspect the tablet
preferences may be corrupted,
or want to make certain that all
settings are at their factory
defaults.
preferences may be corrupted,
or want to make certain that all
settings are at their factory
defaults.
Delete the tablet preferences as follows:
Windows: Click the
START
icon and select A
LL
P
ROGRAMS
. Then select
T
ABLET
or P
EN
T
ABLET
and T
ABLET
or P
EN
T
ABLET
P
REFERENCE
F
ILE
U
TILITY
. In the dialog box that appears, click on the R
EMOVE
M
Y
P
REFERENCE
F
ILE
button to delete the preferences for the current user.
To delete preferences for multiple users on Windows Vista or XP
systems, click on the R
systems, click on the R
EMOVE
A
LL
P
REFERENCE
F
ILES
button. Note that
administrator rights are required to delete preferences for all users.
Relaunch any currently open tablet-aware applications that you may be
running.
running.
Macintosh: For a single user, delete the tablet preferences by first
choosing your H
choosing your H
OME
folder from the G
O
menu. Then open your home
L
IBRARY
folder. Within your home L
IBRARY
folder, open the
P
REFERENCES
folder and delete the
COM
.
WACOM
.
PENTABLET
.
PREFS
file.
Log out, then log back in. When the tablet driver loads it will create a
new preferences file with the factory defaults.
new preferences file with the factory defaults.
For multiple users, delete all tablet preferences by first opening the main
A
A
PPLICATIONS
folder. Then open the T
ABLET
folder and run the R
EMOVE
P
EN
T
ABLET
utility. When the utility starts, click on the R
EMOVE
A
LL
P
REFERENCE
F
ILES
button. Log out, then log back in. When the tablet
driver loads, it will create new preferences files with the factory defaults.
Note: Do not manually remove the P
EN
T
ABLET
.
PREFPANE
file from
the main L
IBRARY
P
REFERENCE
P
ANES
folder. This file is only to be
removed when uninstalling the tablet software driver, and then only
when using the R
when using the R
EMOVE
P
EN
T
ABLET
utility.
The computer does not go to
sleep.
sleep.
When you are not using the pen, remove it from the tablet surface or the
tablet will continue to send data, keeping the computer awake.
tablet will continue to send data, keeping the computer awake.
When using the tablet the
screen cursor is very erratic or
jumps around.
screen cursor is very erratic or
jumps around.
On rare occasions the tablet may receive interfering radio frequencies
from a computer monitor or nearby AM radio station. If you notice
interference from a monitor, try moving the tablet at least six (6) inches
away from the monitor, or change the monitor refresh rate or monitor
resolution.
from a computer monitor or nearby AM radio station. If you notice
interference from a monitor, try moving the tablet at least six (6) inches
away from the monitor, or change the monitor refresh rate or monitor
resolution.
After changing right- and left-
handed settings in the
system’s Mouse control panel,
the pen tip no longer functions
properly.
handed settings in the
system’s Mouse control panel,
the pen tip no longer functions
properly.
This will reverse the right and left button settings on your Wacom tools.
Restart Windows for your Wacom tool settings to be correctly
recognized.
Restart Windows for your Wacom tool settings to be correctly
recognized.