LG U8150 Owner's Manual

Page of 218
reference
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purchased to a pay monthly service plan which requires
Orange Care to be purchased as an optional extra
Orange Care will automatically cease. Orange will
refund to you a pro rata proportion of the premium for
the balance of each complete month remaining of that
period unless you have already made a claim on the
policy in which event no refund will be due.
11.5 In the event you switch from a pay as you go service
plan to a pay monthly service plan which includes
Orange Care then from the date such switching takes
effect you will be covered by Orange Care for the
unexpired balance (if any) of any period under clause
8.1 calculated from the day your phone was first
registered on the Orange network.
11.6 In the event you switch from a pay monthly service plan
inclusive of Orange Care to a pay as you go service
plan Orange Care will automatically cease.
11.7 In the event that you wish to switch from a pay monthly
service plan for which Orange Care has been
purchased as an optional extra Orange Care will
automatically cease but in such event you will not be
entitled to any refund of premiums paid.
12 claims
12.1 To make a claim under this Insurance you should call
150 from your Orange pay monthly phone or 07973
100 150 from any other phone if you are a pay monthly
customer. Pay as you go customers should call 451
from their Orange phone or 07973 100 451 from any
other phone. Small Business customers should call 345
from their Orange phone or 07973 100 345 from any
other phone and Business Solutions customers should
call 158 from their Orange phone or 
07973 100 158 from any other phone.  Your claim will
be handled fairly and promptly.
12.2 In certain circumstances, particularly where there is a