Viking VEDO5272SS Manual
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47
Product
Care
Product
Care
PROBLEM
POSSIBLE CAUSE AND/OR REMEDY
1. Oven will not function.
Oven is not connected to electrical power.
Have electrician check power circuit breaker,
wiring and fuses.
Have electrician check power circuit breaker,
wiring and fuses.
2. Oven does not
Door is not shut tight enough for
operate in self-clean.
automatic door latch to lock.
3. Oven is not clean
Temperature control knob not rotated all
after self-clean cycle.
the way past clean until it stops.
4. Broil does not work.
Temperature control knob is rotated too
far past broil position.
far past broil position.
5. Door will not open.
Oven is still in self-clean mode. If oven is
hot, door latch will release when a safe
temperature is reached.
hot, door latch will release when a safe
temperature is reached.
6. Oven light will not work.
Light bulb is burned out.
Oven is not connected to power.
Oven is not connected to power.
Trouble Shooting Guide
Service Information
If your oven should fail to operate, check to see whether the circuit
breaker is open or the fuse is blown.
breaker is open or the fuse is blown.
If service is required, call your dealer or authorized service agency. The
name of the authorized service agency can be obtained from the dealer
or distributor in your area.
name of the authorized service agency can be obtained from the dealer
or distributor in your area.
When you call for service, have the following information readily
available:
available:
• Model number
• Serial number
• Date of purchase
• Name of dealer from whom purchased
• Serial number
• Date of purchase
• Name of dealer from whom purchased
Clearly describe the problem that you are having. If you are unable
to obtain the name of an authorized service agency, or if you
continue to have service problems, contact Viking Range, LLC at 1-
888-845-4641, or write to:
to obtain the name of an authorized service agency, or if you
continue to have service problems, contact Viking Range, LLC at 1-
888-845-4641, or write to:
VIKING RANGE, LLC
PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the following information indicated below. You will need it if
service is ever required. The serial number and model number for your
oven is located on the identification plate mounted on the top left side
of the oven door opening under the control panel.
service is ever required. The serial number and model number for your
oven is located on the identification plate mounted on the top left side
of the oven door opening under the control panel.
Model Number _______________ Serial Number____________
Date of Purchase ______________ Date Installed ____________
Dealer's Name _________________________________________
Address _______________________________________________
_______________________________________________________
If service requires installation of parts, use only authorized parts to ensure
protection under the warranty.
protection under the warranty.
This manual should remain with the oven for future reference.