Bosch HMV5052U Manual

25

We realize that you have made a considerable 

investment in your kitchen. We are dedicated to 

supporting you and your appliance so that you have 

many years of creative cooking. 
Please don’t hesitate to contact our Customer Support 

Department if you have any questions or in the unlikely 

event that your Bosch® appliance needs service. Our 

service team is ready to assist you.
USA
800-944-2904
www.bosch-home.com/us/support
Canada
800-944-2904
www.bosch-home.ca/en/support

Parts, filters, descalers, stainless steel cleaners and more 

can be purchased in the Bosch

®

 eShop or by phone.

USA
www.bosch-home.com/us/store
Canada
Marcone 800-482-6022
or
Reliable Parts 800-941-9217

The limited warranty provided by BSH Home Appliances 

Corporations (“BSH“) in this Statement of Limited 

Product Warranty applies only to the Bosch appliance 

(“Product“) sold to you, the first using purchaser, 

provided that the Product was purchased:

▯

For your normal, household (non-commercial) use, 

and has in fact at all times only been used for normal 

household purposes.

▯

New at retail (not a display, "as is", or previously 

returned model), and not for resale, or commercial 

use.

▯

Within the United States or Canada, and has at all 

times remained within the country of original purchase.

The warranties stated herein apply only to the first 

purchaser of the Product and are not transferable.
BSH reserves the right to request proof of purchase at 

the time any warranty claim is submitted to confirm that 

the Product falls within the scope of this limited product 

warranty.
Please make sure to return your registration card; while 

not necessary to effectuate warranty coverage, it is the 

best way for BSH to notify you in the unlikely event of a 

safety notice or product recall.

BSH warrants that the Product is free from defects in 

materials and workmanship for a period of three hundred 

sixty-five (365) days from the date of purchase. The 

foregoing timeline begins to run upon the date of 

purchase, and shall not be stalled, tolled, extended, or 

suspended, for any reason whatsoever.

During this warranty period, BSH or one of its authorized 

service providers will repair your Product without charge 

to you (subject to certain limitations stated herein) if your 

Product proves to have been manufactured with a defect 

in materials or workmanship. If reasonable attempts to 

repair the Product have been made without success, 

then BSH will replace your Product (upgraded models 

may be available to you, in BSH’s sole discretion, for an 

additional charge). All removed parts and components 

shall become the property of BSH at its sole option. All 

replaced and/or repaired parts shall assume the identity 

of the original part for purposes of this warranty and this 

warranty shall not be extended with respect to such 

parts. BSH's sole liability and responsibility hereunder is 

to repair manufacturer-defective Product only, using a 

BSH-authorized service provider during normal business 

hours. For safety and property damage concerns, BSH 

highly recommends that you do not attempt to repair the 

Product yourself, or use an un-authorized servicer; BSH 

will have no responsibility or liability for repairs or work 

performed by a non-authorized servicer. If you choose to 

have someone other than an authorized service provider 

work on your Product, THIS WARRANTY WILL 

AUTOMATICALLY BECOME NULL AND VOID. Authorized 

service providers are those persons or companies that 

have been specially trained on BSH products, and who 

possess, in BSH's opinion, a superior reputation for 

customer service and technical ability (note that they are 

independent entities and are not agents, partners, 

affiliates or representatives of BSH). Notwithstanding the 

foregoing, BSH will not incur any liability, or have 

responsibility, for the Product if it is located in a remote 

area (more than 100 miles from an authorized service 

provider) or is reasonably inaccessible, hazardous, 

threatening, or treacherous locale, surroundings, or 

environment; in any such event, if you request, BSH 

would still pay for labor and parts and ship the parts to 

the nearest authorized service provider, but you would 

still be fully liable and responsible for any travel time or 

other special charges by the service company, assuming 

they agree to make the service call.