Electrolux EI26SS30JS Owner's Manual

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36
Solutions To Common Problems
Before you call...
If you experience a problem with your refrigerator or notice a product behavior or condition you do not 
understand, you can usually avoid a call to your service representative by referring to this section for an answer. 
Beginning with the following table, this information includes common problems, causes, and suggested solutions.
Running Your Refrigerator
Problem 
Cause
Correction
Compressor does 
not run.
• Cooling system is turned 
Off.
• Refrigerator is in defrost 
cycle. 
• Plug at wall outlet is 
disconnected.
• House fuse blown or
tripped circuit breaker.
• Power outage.
• Turn cooling system On. See Controls Section for location 
of cooling system On/Off button.
• This is normal for a fully automatic defrost refrigerator. 
The defrost cycle occurs periodically, lasting about 30 
minutes.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15 amp time-delay fuse.  
Reset circuit breaker.
• Check house lights. Call local Electric Company.
Refrigerator runs 
too much or too 
long.
• Room or outside weather 
is hot.
• Refrigerator has recently 
been disconnected for a 
period of time.
• Automatic ice maker is
operating.
• Doors are opened too 
frequently or too long.
• Refrigerator/freezer door 
may be slightly open. 
• Freezer control is set too 
cold (control found in fresh 
food section).
• Fresh food/freezer gasket 
is dirty, worn, cracked, or 
poorly fitted.
• It’s normal for the refrigerator to work longer under these
conditions.
• It takes 8-12 hours for the refrigerator to cool down 
completely.
• Ice maker operation causes refrigerator to run slightly 
more.
• Warm air entering the refrigerator causes it to run more. 
Open doors less often.
• Ensure refrigerator is level. Keep food and containers from 
blocking door. See Problem section, Opening/ Closing of 
Doors/ Drawers.
• Set freezer control to warmer setting until refrigerator 
temperature is satisfactory. Allow 24 hours for temperature
to stabilize.
• Clean or change gasket. Leaks in door seal will cause 
refrigerator to run longer in order to maintain desired 
temperatures.
Compressor does 
not run.
• Electronic control system 
keeps the refrigerator at a 
constant  temperature.
• This is normal. Refrigerator goes on and off to keep 
temperature constant.
Digital temperature 
displays are 
flashing.
• Electronic control 
system has detected a 
performance problem.
• Call  your Electrolux service representative, who can 
interpret any messages or number codes flashing on the 
digital displays.
Temperatures Are Too Cold
Problem
Cause
Correction
Freezer 
temperature too 
cold. Refrigerator 
temperature is 
satisfactory.
• Freezer control is set too 
cold.
• Set freezer control to a warmer setting. Allow 24 hours for
temperature to stabilize.
Refrigerator 
temperature too 
cold. Freezer 
temperature is 
satisfactory.
• Refrigerator control is set 
too cold.
• Set refrigerator control to a warmer setting. Allow 24 hours
for temperature to stabilize.
Food stored in 
drawers freezes.
• Refrigerator control is set 
too cold.
• See solution above.
Food stored in 
Meat Keeper  
freezes (some 
models).
• Meat Keeper temperature 
control is set too cold.
• Adjust Meat Keeper temperature control to a lower setting.
Meat should be stored at a temperature just below the 
freezing point for maximum fresh storage time. It is normal 
for ice crystals to form due to the moisture content of meat.