Electrolux EI26SS30JS Owner's Manual

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38
Solutions To Common Problems
Automatic Ice Maker
Problem
Cause
Correction
Ice maker is not 
making any ice.
• Ice maker power switch 
is Off.
• Water supply is not 
connected to refrigerator.
• Household water line
valve is not open.
• Freezer is not cold 
enough.
• Household water line to
the refrigerator is kinked.
• Valve on cold water pipe
is clogged or restricted by 
foreign material. If valve is 
of the self-piercing type, 
it may not have created 
a sufficiently sized hole 
in tube for water to pass 
through.
• Check to see if the water 
dispenser is dispensing 
water.
• Water filter is not 
completely seated.
• Turn on power switch.
• Connect water supply (see Installation Instructions).
• Turn on household water line valve. 
• See Problem section, Temperatures Are Too Warm.
• Unkink the water line.  If it is a copper line, it should be 
replaced because of possible leaks at the kink. A copper
line should be coiled behind the unit to avoid kinking.
• Turn off household water line valve. Remove valve. Ensure 
that valve is not a self-piercing valve. Clean valve. Replace 
valve if necessary.  
 
• If not, the ice & water filter cartridge is clogged or 
restricted, and must be replaced.
• Push firmly until the water filter snaps into place (you 
should hear two clicks).
Ice maker is not 
making enough ice.
• Ice maker is producing 
less ice than you expect. 
• Freezer is not cold 
enough.
• Household water line
valve is not completely 
open.
• Check to see if water 
dispenser is dispensing 
slower than normal.
• Ice maker should produce approximately 4-5 pounds 
of ice every 24 hours. Fast Ice should produce up to 6
pounds of ice every 24 hours.
• See Problem section, Temperatures Are Too Warm.
• Turn on household water line valve. 
• If it is, replace the ice & water filter cartridge.
Ice maker will not 
stop making ice.
• Ice maker wire signal arm 
is being held down by 
some item in the freezer.
• Move item and release wire signal arm. Remove any ice 
cubes frozen together over wire signal arm.
Ice maker is not 
separating the ice 
cubes.
• Ice cubes are not being 
used frequently enough.
• Ice cubes are hollow or 
smaller than normal.
• Remove and shake ice bin to separate cubes.
• The ice & water filter cartridge may be clogged. Replace 
filter cartridge.
Ice has bad odor 
and taste.
• Ice has picked up odor 
or flavor from strong food 
stored in refrigerator or 
freezer.
• Ice not used frequently 
enough.
• Cover foods tightly. Discard stale ice. Ice maker will 
produce fresh supply. 
• Discard stale ice.