Sony HT-CT370 Owner's Manual

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US

Sound skips or has noise.
 If there is a device nearby that generates electromagnetic waves 

like a wireless LAN or an electronic oven in use, locate the system 
apart from it.

 If there is an obstacle between the Bar Speaker and the 

subwoofer, move or remove it.

 Locate the Bar Speaker and the subwoofer as close as possible.

 Switch the wireless LAN frequency of any nearby Wi-Fi router or 

personal computer to 5-GHz range.

The remote control of this system does not function.
 Point the remote control at the remote control sensor on the Bar 

Speaker (refer to “Parts and controls” (page 25)).

 Remove any obstacles in the path between the remote control 

and the system.

 Replace both batteries in the remote control with new ones, if they 

are weak.

 Make sure you are pressing the correct button on the remote 

control.

The Control for HDMI function does not work properly.
 Check the HDMI connection (refer to “Connection” in the supplied 

Startup Guide).

 Set up the Control for HDMI function on the TV. Refer to the 

operating instructions supplied with the TV for TV setting.

 Make sure that any equipment connected is compatible with 

“BRAVIA” Sync.

 Check the Control for HDMI

 

settings on the connected equipment. 

Refer to the operating instructions supplied with the connected 
equipment.

 If you connect/disconnect the AC power cord (mains lead), wait 

more than 15 seconds before operating the system.

 If you connect the audio output of video equipment with the 

system, using a cable other than an HDMI cable, no sound may be 
output because of “BRAVIA” Sync. In such a case, set “CTRL 

(Control for HDMI)” to “OFF” (page 13) or connect the cable from 
the audio output jack of the video equipment directly to the TV.

“PRTECT (protect)” appears on the display of the Bar Speaker.
 Press the  (on/standby) button to turn off the system. After the 

indicator disappears, disconnect the AC power cord (mains lead) 
then check that nothing is blocking the ventilation holes of the 
system.

Sensors of the TV do not work properly.
 The Bar Speaker may block some sensors (such as the brightness 

sensor) and the remote control receiver of your TV, or the "emitter 
for 3D glasses (infrared transmission)" of a 3D TV that supports the 
infrared 3D glass system. Move the Bar Speaker away from the TV 
within a range that allow those parts to operate properly. For the 
locations of the sensors and remote control receiver, refer to the 
operating instructions supplied with the TV.

If the system still does not operate properly, reset the system as 
follows:

1

 (on/standby) button on the remote control to 

2

3

  (select) button repeatedly until “SYSTEM” 

 (enter) button.

4

  (select) button repeatedly until “SYS.RST” 

 (enter) button (page 13).

5

 (enter) button after displaying “START.”

“RESET” appears on the display, and the settings of the menu 
and sound fields, etc. return to their initial statuses.

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