Toshiba C55-C5243 Owner's Manual

138

If Something Goes Wrong

Sound help

5

After the driver uninstalls, restart your computer, see 

The driver is then reinstalled automatically.

Download the latest sound driver

1

In your Web browser go to 

2

Enter your computer’s serial number.

3

Filter your search by 

Sound driver

 to find and 

download the Sound driver for your computer.

To determine which device requires a driver, follow the 
procedure below:

a

In the 

Search

 field, type 

Device Manager

.

b

Click or touch the 

Device Manager

 application.

c

Select 

Sound, video and game controllers

.

d

The various Audio drivers will be listed under 
“Sound, video and game controllers.”

e

Take note of the Audio driver name(s) in order to locate 
the proper driver on the Toshiba support Web site, 
“Drivers & Software” page.

4

Install the desired

 

Audio driver.

5

Restart your computer, see 

Perform a system restore

You can perform a system restore to a period in time at 
which the sound system was working properly.

If no restore points have been previously created then 
this method will not work, see 

1

In the 

Search

 field, type 

Create a restore point

.

2

Click or touch 

Create a restore point

.

NOTE

NOTE