Pioneer VSX-824-K Owner's Manual

Page of 69
Additional information
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Can’t operate the remote control.
Replace the batteries (
page 12
).
Operate within 7 m (23 ft.), 30º of the remote sensor (
page 13
).
Remove the obstacle or operate from another position.
Avoid exposing the remote sensor on the front panel to direct 
light.
Press the remote control’s 
RECEIVER
 button and switch to 
receiver control mode.
The display is dark.
Press 
DIMMER
 on the remote control repeatedly to return to 
the default.
During ECO mode, the brightness switches between 2 levels. If 
the dimmest level is selected, DIMMER will be shown on the 
display. (Mode other than ECO: 4 levels, ECO mode: 2 levels)
The receiver doesn’t recognize iPod touch/iPhone.
Try the following.
1. Simultaneously keep pressing the sleep button and home 
button on the iPod touch or iPhone for over 10 seconds to 
restart.
2. Turn on the receiver.
3. Connect the iPod touch/iPhone to the receiver.
The 
Bluetooth wireless technology device cannot be 
connected or operated. Sound from the 
Bluetooth 
wireless technology device is not emitted or the sound is 
interrupted.
Check that no object that emits electromagnetic waves in the 
2.4 GHz band (microwave oven, wireless LAN device or 
Bluetooth wireless technology apparatus) is near the unit. If 
such an object is near the unit, set the unit far from it. Or, stop 
using the object emitting the electromagnetic waves.
Check that the Bluetooth wireless technology device is not too 
far from the unit and that obstructions are not set between the 
Bluetooth wireless technology device and the unit. Set the 
Bluetooth wireless technology device and the unit so that the 
distance between them is less than about 10 m and no 
obstructions exist between them.
Check that the Bluetooth ADAPTER and the ADAPTER PORT 
terminal of the unit are correctly connected.
The Bluetooth wireless technology device may not be set to the 
communication mode supporting the Bluetooth wireless 
technology. Check the setting of the Bluetooth wireless 
technology device. 
Check that pairing is correct. The pairing setting was deleted 
from this unit or the Bluetooth wireless technology device. 
Reset the pairing.
Check that the profile is correct. Use a Bluetooth wireless 
technology device that supports A2DP profile and AVRCP 
profile. 
Display flashes and cannot be operated.
Depending on the input signal or listening mode, there may be 
functions that cannot be selected.
NETWORK feature
Cannot access the network.
The LAN cable is not firmly connected. Firmly connect the LAN 
cable (
page 22
).
The router is not switched on. Switch on the router.
Internet security software is currently installed in the 
connected component. There are cases where a component 
with Internet security software installed cannot be accessed.
The audio component on the network which has been 
switched off is switched on. Switch on the audio component 
on the network before switching on this receiver.
Playback does not start while ‘Connecting Wired...’ 
continues to be displayed.
The component is currently disconnected from this receiver or 
the power supply. Check whether the component is properly 
connected to this receiver or the power supply.
The PC or Internet radio is not properly operated.
The corresponding IP address is not properly set. Switch on the 
built-in DHCP server function of your router, or set up the 
network manually according to your network environment 
(
page 56
).
The IP address is being automatically configured. The 
automatic configuration process takes time. Please wait.
The audio files stored on components on the network, 
such as a PC, cannot be played back.
Windows Media Player 11 or Windows Media Player 12 is not 
currently installed on your PC. Install Windows Media Player 11 
or Windows Media Player 12 on your PC.
Audio files recorded in MPEG-4 AAC or FLAC are being played 
back on Windows Media Player 11 or Windows Media Player 
12. Audio files recorded in MPEG-4 AAC or FLAC cannot be 
played back on Windows Media Player 11 or Windows Media 
Player 12. Try using another server. Refer to the operation 
manual supplied with your server.
The component connected to the network is not properly 
operated.
- Check whether the component is affected by special 
circumstances or is in the sleep mode. 
- Try rebooting the component if necessary.
The component connected to the network does not permit file 
sharing. Try changing the settings for the component 
connected to the network.
The folder stored on the component connected to the network 
has been deleted or damaged. Check the folder stored on the 
component connected to the network.
Network connections could be restricted due to the 
computer’s network settings, security settings, etc. Check the 
computer’s network settings, security settings, etc.
The audio files are copyrighted. DRM-protected audio files 
cannot be played back on this receiver.
Cannot access the component connected to the network.
The component connected to the network is not properly set. If 
the client is automatically authorized, you need to enter the 
corresponding information again. Check whether the 
connection status is set to “Do not authorize”.
There are no playable audio files on the component connected 
to the network. Check the audio files stored on the component 
connected to the network. 
Audio playback is undesirably stopped or disturbed.
The audio file currently being played back was not recorded in 
a format playable on this receiver.
- Check whether the audio file was recorded in a format 
supported by this receiver.
- Check whether the folder has been damaged or corrupted.
- Note that there are cases where even the audio files listed as 
playable on this receiver cannot be played back or displayed 
(
page 51
).
The LAN cable is currently disconnected. Connect the LAN 
cable properly (
page 22
).
There is heavy traffic on the network with the Internet being 
accessed on the same network. Use 100BASE-TX to access the 
components on the network.
When in the DMR mode, depending on the external controller 
being used, playback may be interrupted when a volume 
operation is performed from the controller. In this case, adjust 
the volume from the receiver or remote control.
There is a connection routed through a wireless LAN on 
the same network.
There may be a shortage of bandwidth on the 2.4 GHz band 
used by the wireless LAN. Make wired LAN connections not 
routed through a wireless LAN.
Install away from any devices emitting electromagnetic waves 
on the 2.4 GHz band (microwave ovens, game consoles, etc.). If 
this does not solve the problem, stop using other devices that 
emit electromagnetic waves.