KitchenAid 2300269 User Manual

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Is the door opened often? Expect the motor to run longer 
when this occurs. In order to conserve energy, try to get 
everything you need out of the wine cellar at once, keep wine 
bottles positioned label side up so that they are easy to find, 
and close the door as soon as the wine is removed.
Is the control set correctly for the surrounding 
conditions? 
See “Using the Control.”
Is the door closed completely? Push the door firmly shut. If 
it will not shut all the way, see “The door will not close 
completely” later in this section.
Are the condenser coils dirty? This prevents air transfer and 
makes the motor work harder. Clean the condenser coils. See 
“Cleaning.”
Temperature is too warm
Is the door opened often? Be aware that the wine cellar will 
warm when this occurs. In order to keep the wine cellar cool, 
try to get everything you need out of the wine cellar at once, 
keep wine bottles positioned label side up so that they are 
easy to find, and close the door as soon as the wine is 
removed.
Is the control set correctly for the surrounding 
conditions? 
See “Using the Control.”
Is the base grille blocked? For best performance, do not 
install the wine cellar behind a cabinet door or block the base 
grille.
There is interior moisture buildup
Is the door opened often? To avoid humidity buildup, try to 
get everything you need out of the wine cellar at once, keep 
wine bottles positioned label side up so that they are easy to 
find, and close the door as soon as the wine is removed. When 
the door is opened, humidity from the room air enters the wine 
cellar. The more often the door is opened, the faster humidity 
builds up, especially when the room itself is very humid.
Is it humid? It is normal for moisture to build up inside the 
wine cellar when the air is humid.
Is the control set correctly for the surrounding 
conditions? 
See “Using the Control.”
The door is difficult to open
Is the gasket dirty or sticky? Clean the gasket and the 
surface that it touches. Rub a thin coat of paraffin wax on the 
gasket following cleaning.
The door will not close completely
Are the racks out of position? Put the racks back into their 
correct positions. See “Wine Cellar Use” for more 
information.
Is the gasket sticking? Clean the gasket and the surface 
that it touches. Rub a thin coat of paraffin wax on the gasket 
following cleaning.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check 
“Troubleshooting.” It may save you the cost of a service call. If 
you still need help, follow the instructions below. 
When calling, please know the purchase date and the complete 
model and serial number of your appliance. This information will 
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you 
only use factory specified replacement parts. Factory specified 
replacement parts will fit right and work right because they are 
made with the same precision used to build every new 
KITCHENAID
®
 
appliance.
To locate factory specified replacement parts in your area, call us 
or your nearest designated service center.
In the U.S.A.
Call the KitchenAid Customer eXperience Center 
toll free: 1-800-422-1230.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing 
impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors, and 
service companies. KitchenAid designated service 
technicians are trained to fulfill the product warranty and 
provide after-warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your 
area, you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with 
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the KitchenAid Canada Customer Interaction Centre toll free: 
1-800-461-5681 Monday to Friday 8:00 a.m. -  6:00 p.m. (EST). 
Saturday 8:30 a.m. -  4:30 p.m. (EST).
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Referrals to local dealers.
For service in Canada 
Call 1-800-807-6777. KitchenAid Canada designated service 
technicians are trained to fulfill the product warranty and provide 
after-warranty service, anywhere in Canada. 
For further assistance
If you need further assistance, you can write to KitchenAid 
Canada with any questions or concerns at:
KitchenAid Canada
Customer Interaction Centre
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.