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Lexmark MX710dhe User Manual

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Action
Yes
No
Step 7
Check for patterns on prints.
a
From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Sharpness > select a lower
setting
Note: Make sure no scaling is being selected.
b
Resend the copy job.
Do patterns appear on prints?
Go to step 8.
The problem is solved.
Step 8
Check for missing or faded text on prints.
a
From the Copy screen, navigate to:
Advanced Options > Advanced Imaging
b
Adjust the settings:
•
Sharpness—Increase the current setting.
•
Contrast—Increase the current setting.
c
Resend the copy job.
Do prints have missing or faded text?
Go to step 9.
The problem is solved.
Step 9
Check for washed
‑out or overexposed output.
a
From the Copy screen, navigate to:
Advanced Options > Advanced Imaging
b
Adjust the settings of the following:
•
Background Removal—Reduce the current setting.
•
Shadow Detail—Reduce the current setting.
c
Resend the copy job.
Do pages show washed
‑out or overexposed prints?
Contact 
.
The problem is solved.
Scanner unit does not close
Action
Yes
No
Check if there are no obstructions between the scanner unit and the
printer.
a
Lift the scanner unit.
b
Remove any obstruction that keeps the scanner unit open.
c
Lower the scanner unit.
Did the scanner unit close properly?
The problem is solved. Contact 
.
Troubleshooting
326