Lexmark MX710dhe User Manual
Solving fax problems
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Caller ID is not shown
Action
Yes
No
Contact your telephone company to check if your telephone line is
subscribed to the caller ID service.
subscribed to the caller ID service.
Notes:
•
If your region supports multiple caller ID patterns, then you may
have to change the default setting. There are two settings
available: FSK (pattern 1) and DTMF (pattern 2).
have to change the default setting. There are two settings
available: FSK (pattern 1) and DTMF (pattern 2).
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The availability of these settings in the Fax menu depends on
whether your country or region supports multiple caller ID
patterns.
whether your country or region supports multiple caller ID
patterns.
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Contact your telephone company to determine which pattern or
switch setting to use.
switch setting to use.
Does the caller ID appear?
The problem is solved. Contact
.
Cannot send or receive a fax
Action
Yes
No
Step 1
Check if an error or status message appears on the display.
Is there an error or status message on the display?
Clear the error or status
message.
message.
Go to step 2.
Step 2
Check if the power cord is plugged into the printer and a properly
grounded electrical outlet.
grounded electrical outlet.
Is the power cord plugged into the printer and a properly grounded
electrical outlet?
electrical outlet?
Go to step 3.
Connect the power
cord to the printer and
a properly grounded
electrical outlet.
cord to the printer and
a properly grounded
electrical outlet.
Troubleshooting
327