Sony Computer Applications Guide User Manual

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Additional information
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37
The image does not appear on 
[USB Streaming Tool] when 
using the USB cable. (Continued 
from the previous page)
For Windows 2000
Log on as Administrators.
1
Check that your camcorder is connected to a computer.
2
Right-click [My Computer], then click [Properties].
The [System Properties] screen appears.
3
Click the [Hardware] tab.
4
Click [Device Manager].
5
Click [View], then click [Devices by type].
6
If devices below are already installed, right-click them, 
then click [Uninstall] to delete them. 
For copying and viewing pictures recorded on a 
tape
• [USB Composite Device] in the [Universal Serial Bus 
Controller] folder
• [USB Audio Device] in the [Sound, video and game 
controller] folder
• [Composite USB Device] in the [Other devices] folder
For copying and viewing pictures recorded on a 
“Memory Stick” (only the models with a Memory 
Stick slot)
• [? Sony Handycam] or [? Sony DSC] with a “?” mark in the 
[Other devices] folder
7
When the [Confirm Device Removal] screen appears, 
click [OK].
8
Turn off the power of your camcorder, disconnect the 
USB cable, then restart the computer.
9
Place the supplied CD-ROM in the disc drive of your 
computer.
10
Follow the steps below and try to install the USB driver 
again.
1
Double-click [My Computer].
2
Right-click [PICTUREPACKAGE] (Disc drive)*.
* Drive names (such as (E:)) may vary depending on the computer.
3
Click [Open].
4
Double-click [Driver].
5
Double-click [Setup.exe].
b
Note
• Deleting anything other than [USB Composite Device], [USB Audio 
Device], [Composite USB Device], [? Sony Handycam] and [? Sony 
DSC] may cause malfunction of your computer.
Symptom
Cause and/or Corrective Actions
,
continued