Multi-Tech Systems MVP2400 User Manual

If you cannot establish connectivity between two voips in the system,
follow the steps below to determine the problem.

1. Ping both MultiVOIP units to confirm connectivity to the network.

2. Verify the telephone connections.

A. For MVP2400, MVP2410, or MVP3010.

Check cabling. Are connections well seated?  To correct receptacle?
Is the ONL LED on?

 (If on, ONL indicates that the MultiVOIP is online on the

network.)

Are T1/E1/PRI Parameter settings correct?

B. For MVP210, MVP410, or MVP810.

Check cabling. Are connections well seated?  To correct receptacle?
Are telephone Interface Parameter settings correct?

3. Verify phonebook configuration.

4. Observe console messages while placing a call.  Look for error

messages indicating phonebook problems, network problems, voice-
coder mismatches, etc.