Multi-Tech Systems MVP2400 User Manuals

Table of Contents

• Chapter 1: Overview

  7
  • About This Manual

    8
  • Introduction to TI MultiVOIPs (MVP2400, MVP2410, & MVP24-48)

    10
    • T1 Front Panel LEDs

      12
    • T1 LED Descriptions

      13
  • Introduction to EI MultiVOIPs (MVP3010 & MVP30-60)

    14
    • E1 Front Panel LEDs

      16
    • E1 LED Descriptions

      16
  • Introduction to Analog MultiVOIPs (MVP-210/410/810 & MVP428)

    18
    • Analog MultiVOIP Front Panel LEDs

      20
    • Analog MultiVOIP LED Descriptions

      21
  • Computer Requirements

    22
  • Specifications

    23
    • Specs for Digital T1 MultiVOIP Units

      23
    • Specs for Digital E1 MultiVOIP Units

      24
    • Specs for Analog MultiVOIP Units

      25
  • Installation at a Glance

    26
  • Related Documentation

    26
• Chapter 2: Quick Start Instructions

  27
  • Introduction

    28
  • MultiVOIP Startup Tasks

    28
    • Phone/IP Details *Absolutely Needed* Before Starting the Installation

      29
      • Gather IP Information

        29
      • Gather Telephone Information

        30
      • Obtain Email Address for VOIP (for email call log reporting)

        31
      • Identify Remote VOIP Site to Call

        31
      • Identify VOIP Protocol to be Used

        31
    • Placement

      32
    • The Command/Control Computer (Specs & Settings)

      32
    • Quick Hookups

      33
    • Load MultiVOIP Control Software onto PC

      35
    • Phone/IP Starter Configuration

      36
    • Phonebook Starter Configuration (with remote voip)

      39
      • Outbound Phonebook

        39
      • Inbound Phonebook

        43
    • Phonebook Tips

      46
    • Phonebook Example

      49
    • Connectivity Test

      54
    • Troubleshooting

      58
• Chapter 3: Mechanical Installation and Cabling

  59
  • Introduction

    60
  • Safety Warnings

    60
    • Lithium Battery Caution

      60
    • Safety Warnings Telecom

      60
  • Unpacking Your MultiVOIP

    61
    • Unpacking the MVP2410/3010

      61
    • Unpacking the MVP2400

      62
    • Unpacking the MVP410/810

      63
    • Unpacking the MVP210

      64
  • Rack Mounting Instructions for MVP2410/3010 & MVP410/810

    65
    • Safety Recommendations for Rack Installations

      66
    • 19-Inch Rack Enclosure Mounting Procedure

      67
  • Cabling

    68
    • Cabling Procedure for MVP2410/3010

      68
    • Cabling Procedure for MVP2400

      69
    • Cabling Procedure for MVP410/810

      70
    • Cabling Procedure for MVP210

      72
• Chapter 4: Software Installation

  74
  • Introduction

    75
  • Loading MultiVOIP Software onto the PC

    75
  • Un-Installing the MultiVOIP Configuration Software

    82
• Chapter 5: Technical Configuration for Digital T1/E1 MultiVOIPs (MVP2400, MVP2410, MVP3010)

  86
  • Configuring the Digital T1/E1 MultiVOIP

    87
  • Local Configuration

    89
    • Pre-Requisites

      89
      • IP Parameters

        89
      • T1 Telephony Parameters (for MVP2400 & MVP2410)

        90
      • E1 Telephony Parameters (for MVP3010)

        91
      • SMTP Parameters (for email call log reporting)

        92
    • Local Configuration Procedure (Summary)

      93
    • Local Configuration Procedure (Detailed)

      94
• Chapter 6: Technical Configuration for Analog MultiVOIPs (MVP210/410/810)

  161
  • Configuring the Analog MultiVOIP

    162
  • Local Configuration

    165
    • Pre-Requisites

      165
      • IP Parameters

        165
      • Analog Telephony Interface Parameters (for MVP210/410/810)

        166
      • SMTP Parameters (for email call log reporting)

        167
    • Local Configuration Procedure (Summary)

      168
    • Local Configuration Procedure (Detailed)

      169
• Chapter 7: T1 Phonebook Configuration

  235
  • Configuring the MVP2400/2410 MultiVOIP Phonebooks

    236
  • T1 Phonebook Examples

    254
    • 3 Sites, All-T1 Example

      254
    • Configuring Mixed Digital/Analog VOIP Systems

      260
    • Call Completion Summaries

      270
    • Variations in PBX Characteristics

      273
• Chapter 8: E1 Phonebook Configuration

  274
  • MVP3010 Inbound and Outbound MultiVOIP Phonebooks

    275
    • Free Calls: One VOIP Site to Another

      276
    • Local Rate Calls: Within Local Calling Area of Remote VOIP

      277
    • National Rate Calls: Within Nation of Remote VOIP Site

      279
    • Inbound versus Outbound Phonebooks

      280
  • Phonebook Configuration Procedure

    284
  • E1 Phonebook Examples

    298
    • 3 Sites, All-E1 Example

      298
    • Configuring Digital & Analog VOIPs in Same System

      305
      • Call Completion Summaries

        314
    • Variations in PBX Characteristics

      317
    • International Telephony Numbering Plan Resources

      318
• Chapter 9: Analog Phonebook Configuration

  320
• Chapter 10: Operation and Maintenance

  322
  • Operation and Maintenance

    323
    • System Information screen

      323
    • Statistics Screens

      325
    • About Call Progress

      325
    • About Logs

      331
    • About Reports

      334
    • About IP Statistics

      335
    • About T1/E1 Statistics

      339
  • MultiVoip Program Menu Items

    347
    • Date and Time Setup

      349
    • Obtaining Updated Firmware

      349
    • Implementing a Software Upgrade

      353
      • Identifying Current Firmware Version

        353
      • Downloading Firmware

        354
      • Downloading CAS Protocol

        357
      • Downloading Factory Defaults

        360
    • Setting and Downloading User Defaults

      362
    • Setting a Password (Windows GUI)

      364
    • Setting a Password (Web Browser GUI)

      367
    • Un-Installing the MultiVOIP Software

      368
    • Upgrading Software

      370
  • FTP Server File Transfers (“Downloads”)

    371
  • Web Browser Interface

    381
  • SysLog Server Functions

    386
• Chapter 11: Warranty, Service, and Tech Support

  389
  • Limited Warranty

    390
  • Repair Procedures for U.S. and Canadian Customers

    390
  • Technical Support

    392
    • Contacting Technical Support

      392
• Chapter 12: Regulatory Information

  393
  • FCC Declaration

    394
    • Industry Canada

      395
    • FCC Part 68 Telecom

      395
    • Canadian Limitations Notice

      396
• Appendix A: Expansion Card Installation (MVP24-48 & MVP30-60)

  397
  • Installation

    398
  • Operation

    400
• Appendix B: Cable Pinouts

  401
  • Appendix B: Cable Pinouts

    402
    • Command Cable

      402
    • Ethernet Connector

      402
    • T1/E1 Connector

      403
• Appendix C: TCP/UDP Port Assignments

  405
  • Well Known Port Numbers

    406
  • Port Number Assignment List

    406
• Appendix D: Installation Instructions for MVP428 Upgrade Card

  407
  • Installation Instructions for MVP428 Upgrade Card

    408
• Index

  412
• INDEX

  413