Panasonic FZG1AABACRM User Manual

Page of 52
38
Troubleshooting
Troubleshooting (Basic)
n
 Screen
Cannot display “Charm” 
or difficult to display
“Charm”.
l
  Delete the calibration data.
A
  Start Dashboard for Panasonic PC and touch [Basic] - [Touch 
Calibration].
B
  Touch [Reset…] and follow the on-screen instructions.
n
  On-screen Document
The document of PDF 
format is not displayed.
l
  Install Adobe Reader.
A
  Log on to Windows as an administrator.
B
 Touch   (Start) and input “c:\util\reader\Pinstall.bat” in [Search 
Programs and files] then press 
Enter.
C
  Update Adobe Reader to its latest version. 
If your computer is connected to the internet, start up Adobe 
Reader and touch [Help] - [Check for Updates...].
n
 Others
No response.
l
  Open Task Manager and close the software application that is not 
responding.
l
  An input screen (e.g., password input screen at startup) may be 
hidden behind another window. Touch the application icons at the 
bottom of the screen to check.
l
  Press the power switch for four seconds or longer to shut down the 
computer, and then press the power switch to turn it on. If the ap-
plication program does not work normally, uninstall and reinstall the 
program. To uninstall, 
A
  Open the Control Panel.
 
 
1. On the Start screen, flick from bottom side to inside of the
screen.
 
2. Touch [All apps] on the toolbar.
 
3. Touch [Control Panel] under “Windows System”.
 
 
Touch   (Start) - [Control Panel].
B
  Touch [Program] - [Uninstall a program].
The recovery disc for 
Windows 8 in not func-
tioning.
l
 Perform recovery using the recovery disc for Windows 7 first, and
then perform recovery using the recovery disc for Windows 8.
Cannot connect to a 
network.
l
  Set the device ([Wireless LAN] / [Bluetooth] / [Wireless WAN] of 
[Wireless Configuration]) to [Enabled] in the [Advanced] menu of
the Setup Utility (Wireless Configuration).
l
  Display “Charm” and touch   - [Change PC Settings] - [Wireless]. 
Set [Airplane mode] to [Off], and then;  
set [Wi-Fi] in “Wireless device” to [On] (for wireless LAN). 
set [Mobile broadband] in “Wireless device” to [On] (for wireless 
WAN). 
set [GPS] in “Wireless device” to [On] (for wireless WAN). 
set [Bluetooth] in “Wireless device” to [On] (for Bluetooth).
CPE02725ZA_FZ-G1mk1_8_7_OI_E.indb   38
2013/02/07   10:31:22