Zebra Technologies 105SL Plus User Manual

Troubleshooting
Ribbon Problems

P1056468-002  

7/3/13

 identifies problems that may occur with ribbon, the possible causes, and the 

recommended solutions.

Darkness setting too high.

 for how to change the 

darkness setting.

Clean the printhead thoroughly. See 

.

The ribbon is coated on the 
wrong side and cannot be used 
in this printer.

Replace the ribbon with one coated on the 
correct side. For more information, see 

Ribbon was loaded incorrectly.

Load the ribbon correctly. See 

.

Incorrect burn temperature.

For optimal print quality, set the darkness to the 
lowest possible setting for your application. You 
may want to perform the 

 to determine the ideal darkness 

setting. 

See 

 for how to 

change the darkness setting.

Incorrect or uneven printhead 
pressure.

Set the printhead pressure to the minimum 
needed for good print quality. See 

Media not feeding properly; 
“walking” from side to side.

Make sure that media is snug by adjusting the 
media guide, or call a service technician. 

The printhead or platen roller 
may be installed incorrectly.

Call a service technician. 

The printer may have been 
calibrated without ribbon. 
Later, ribbon was inserted 
without the user recalibrating 
the printer or loading printer 
defaults.

Calibrate the printer, this time using ribbon, or 
load printer defaults. See 

 or 

The printer was not calibrated 
for the label and ribbon being 
used.

Calibrate the printer. See 

.