Intermec PB3 User Manual

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PB3 Mobile Printer User’s Guide
19
When you load a new roll of paper or when voids in the printout are 
apparent, clean the printhead and platen roller as described next.
To clean the printhead and platen roller
1
Remove the paper from the printer. For help, see 
2
Clean the printhead with the included cleaning pen or with a 
cotton swab moistened with isopropyl alcohol.
3
Remove buildup from the black mark sensor and tear bar with a 
cotton swab moistened with isopropyl alcohol.
4
Turn the platen roller with your finger and run a dry cloth, small 
brush, or cotton swab moistened with isopropyl alcohol across the 
roller. Ensure that the roller is clean all the way around.
Troubleshooting
This section contains information about troubleshooting common 
problems and contacting Product Support.
Do not use sharp objects to clean the printhead. This may 
damage the printer and require service or repair.
Platen roller
Printhead
Black mark sensor
Tear bar
Note: Dust build-up may occur depending on the environment 
and the quality of the paper supply used. Use a can of compressed 
air to blow dust and paper debris out of the printer.