Intermec PB3 User Manual

Page of 38
PB3 Mobile Printer User’s Guide
21
Calling Product Support
Visit the Intermec technical knowledge base (Knowledge Central) at 
www.intermec.com
 and click 
Support > Knowledge Central to 
review technical information or to request technical support for your 
Intermec product.
If you cannot find the answer to your problem at Knowledge Central 
or in the “PB3 Problems and Solutions” table, you may need to call 
Intermec Product Support. To talk to a Product Support 
representative in North America or Canada, call:
1-800-755-5505
www.intermec.com
 and click 
Contact to find your local Intermec representative.
Before you call Intermec Product Support, make sure you have the 
following information ready:
Serial number
Firmware version
Bluetooth or serial communication settings, such as baud rate
Some printer settings are included on the configuration test page. For 
help, see 
Software and Programming Information
Intermec offers a variety of printer software, such as applications, 
utilities, and periodic firmware updates. 
Downloading Printer Software
You can download printer software from the Intermec web site.
1
www.intermec.com
.
2
Select 
Products > Printers and Media Mobile Printers >
 
PB2/PB3.
3
Select the 
Downloads tab.
4
From the list of available downloads, select a file name and follow 
the prompts to download the file.