Lexmark X940e User Manual
Check to see if the option is connected to the printer
1
Turn the printer off.
2
Unplug the printer.
3
Check the connection between the option and the printer.
Make sure the option is installed
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not
listed, reinstall it.
listed, reinstall it.
Make sure the option is selected
From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the
Chooser.
Chooser.
Drawers
Make sure the paper is loaded correctly
1
Open the paper tray.
2
Check for paper jams or misfeeds.
3
Make sure paper guides are aligned against the edges of the paper.
4
Make sure the paper tray closes properly.
5
Close the door.
Reset the printer
Turn the printer off. Wait 10 seconds. Turn the printer back on.
Finisher
If the finisher does not operate correctly, these are possible solutions. Try one or more of the following:
Make sure the connection between the finisher and the printer is secure
If the finisher is listed on the menu settings page, but paper jams when it exits the printer and enters the finisher, it
may not be properly installed. Reinstall the finisher. For more information, see the hardware setup documentation
that shipped with the finisher.
may not be properly installed. Reinstall the finisher. For more information, see the hardware setup documentation
that shipped with the finisher.
Make sure you are using a paper size that is compatible with the finisher exit bins
For more information about supported paper sizes, click View User's Guide and Documentation on the Software
and Documentation CD.
and Documentation CD.
Flash memory card
Make sure the flash memory card is securely connected to the printer system board.
Hard disk with adapter
Make sure the hard disk is securely connected to the printer system board.
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