Lucent Technologies merlin messaging system User Manual
Creating Announcements
Announcements are recorded messages that callers hear when they make specific selections from
the MERLIN Messaging System menus and/or submenus.
the MERLIN Messaging System menus and/or submenus.
The MERLIN Messaging System allows up to 99 announcements shared among all
Automated Attendants.
Automated Attendants.
●
The same announcement can be used for any or all menus or submenus and for all
Automated Attendants
Automated Attendants
●
A single announcement can be up to two minutes in length.
●
The factory setting is "Announcement [nn] does not exist."
●
To create an announcement:
Step
Programming Task
Touch-Tone Input
1
if needed
2
Select Automated Attendant
3
Select a specific Automated Attendant
[1-4]
4
Select Announcements
5
Enter announcement number
[1–99]
6
Choose an option:
Create an announcement
●
Cancel
●
Procedures
Programming the Day and Night Main menus
Creating Submenus
Programming Schedule Options
Programming Line Assignments
Assigning a Fax Extension to an Automated Attendant
Creating Submenus
Programming Schedule Options
Programming Line Assignments
Assigning a Fax Extension to an Automated Attendant
NOTE:
Refer to MERLIN Messaging System Planning Form 3d- RecordingScript for
the information you need to create announcements
the information you need to create announcements
Creating Announcements
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