Lucent Technologies merlin messaging system User Manual

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Display Permanent Trouble Log
The Permanent Trouble Log Report contains a history of the information entered by Service
Technicians or TSO personnel who have previously serviced the MERLIN Messaging System.
MERLIN Messaging System servicing practices include the generation of entries in the
Trouble Log regarding any findings/actions after servicing a system.
Access to this history can assist Service Technicians in quickly focusing on prior conditions
that may be a source for current problems.
The Permanent Trouble Log Report provides the following information regarding each service
instance that has been entered in the log:
Date the log entry was made
●   
Date and time of service
●   
Name and affiliation of the technician making the entry
●   
Trouble description and resolution
●   
 
Procedure
Click Below to:
Display Permanent Trouble Log
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