Lantronix 1-T2 User Manual

Contact Information

If you are experiencing problems with the MSS or have suggestions for 
improving the product, please contact Lantronix Technical Support at (800) 
422-7044 or (949) 453-3990. 

FAQs are available at http://www.lantronix.com. We are also reachable via 
Internet email at support@lantronix.com.

If you are submitting a problem, please provide the following information: 

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Your name, company name, address, and phone number

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Product name

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Product serial number

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Software version (issue the Show Server command)

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command

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Description of the problem

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Debug report (stack dump) if applicable

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Product status when the problem occurred. Please try to include 

information on user and network activity at the time.

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If the problem is related to the serial port, please include the 

results of Show Ports and Show Server Characteristics.