Nortel Networks 150 User Manual

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Chapter 12 CallPilot configuration tips

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Greeting Table 1 for On Your Toes

CallPilot uses Greeting Table 1 to answer calls after four rings. Depending on the time of day,
different recorded greetings play for Morning, Afternoon, and Evening. When the Business Status
is No, the Non-business Hours Greeting plays.

The Costume Room

The Costume Room has one telephone with a CallPilot mailbox. Calls are directed to the Costume
Room Attendant by the receptionist or the Automated Attendant. When the Attendant is not
available, the caller is forwarded to the Costume Room mailbox. The mailbox primary message
says:

“You have reached the Costume Room. No one is available to take your call. Please leave your
name and number and a brief message after the tone and we will return your call as soon as
possible.”

Greeting 1

“Good morning. You have reached On Your Toes Dance Studio. The studio
is closed at this time. Stay on the line to leave a message.”

The CallPilot voice prompts play after the greeting. You can make
Company Greetings up to five minutes long.

Greeting 2

“Good afternoon. You have reached On Your Toes Dance Studio.”

Greeting 3

“Good evening. You have reached On Your Toes Dance Studio.”

Greeting 4

“You have reached On Your Toes Dance Studio. The studio is closed at this
time. Stay on the line to leave a message.”

Note:

Lines must be assigned to a Greeting Table before the Greeting Table greetings

are used.