Sony PCG-SR27K User Manual

Page of 90
VAIO
® 
Notebook Quick Start
42
Using Common Solutions
Common Solutions offers automated, One-Click Fixes to repair common 
software problems. These solutions can integrate information such as knowledge 
base articles and Frequently Asked Questions (FAQs). You can run One-Click 
Fixes directly from VAIO Support Agent or from a Web browser.
1
Click the Common Solutions button. The Common Solutions dialog box 
appears.
2
Double-click on the desired category to expand and view available 
SupportActions.
VAIO Support Local Server (c:/program files/support.com...) provides a 
list of SupportActions available on your notebook’s hard disk drive.
VAIO Support Local Server (http://sdcglobal4.sel.sony.com...) provides 
a list of SupportActions available from the Internet.
3
Click the resize arrows next to the SupportAction categories to expand or 
collapse the categories.
Common Solutions dialog box (1st level)
 
Connect to the Internet before attempting to view the category, “Vaio Support Local 
Server (http://sdcglobal4.sel.sony.com...).” This category is unavailable without an 
Internet connection.