User ManualTable of ContentsCover1TABLE OF CONTENTS3CHAPTER 1. REMOVAL41-1. Flowchart41-2. Main Electrical Parts Location Diagram41-3. Removal51. Keyboard Unit, Parm Assy52. Touch pad, Speaker (R), SWX-61 Board53. HDD64. Speaker (L) , IFX-125 Board65. Frame Assy, DC Fan, Cooling76. Main Board Assy77. MBX-44 Board, IFX-124 Board, DDC-3 Board, V/L Rechargeable Battery88. CNX-107 Board89. Display Assy910. LCD Section – Made by TS101. Housing (Bezel) Assy102. Microphone, LCD Assy, Inverter Unit, ANL-24 Board10CHAPTER 2. SELF DIAGNOSTICS11CHAPTER 3. BLOCK DIAGRAM12PCG-SR Series Block Diagram12CHAPTER 4. FRAME HARNESS DIAGRAM13CHAPTER 5. EXPLODED VIEWS AND PARTS LIST145-1. Main Section155-2.LCD Section – Made by TS –17VAIO® Notebook Quick Start18PCG-SR27/PCG-SR27K18Contents191 Welcome 5192 Setting Up Your VAIO® Notebook 11193 Power Saving Modes 23194 About the Software on Your Notebook 27195 Getting Help 39196 Troubleshooting 51207 Index 6320Welcome21Features21Exceptional performance21Portability21Sony audio and video quality21Microsoft® Windows® operating system21Communications21Optical drive (CD-ROM)21Unpacking Your Notebook22Hardware:22Documents22VAIO® Notebook Quick Start22The Microsoft® Windows® Millennium Edition Getting Started document or Microsoft® Windows 2000 Pr...22Legal/Safety Information22Specifications22Software CDs22Microsoft® Word 200222Recovery CDs23Application Recovery CD(s)23Driver Recovery CD(s)23System Recovery CD(s)23Other23Notes on Use23Ergonomic Guidelines23Position of your notebook23Furniture and posture23Viewing angle of the notebook’s display23Lighting24Placement of an external display24Recommended Position24Setting Up Your Notebook24Handling Your Notebook25Cleaning Your Notebook26Handling the LCD Screen26On Moisture Condensation26Setting Up Your VAIO® Notebook27Locating Controls and Connectors27Front27Back28Left28Right29Bottom30Connecting a Power Source30Using the AC Adapter301 Plug the cable attached to the AC adapter into the DCIn port on the notebook.302 Plug one end of the power cord into the AC adapter.303 Plug the other end of the power cord into an AC outlet.30Connecting AC Adapter30Using Battery Power31To Insert the Battery Pack311 Move the lock lever on the bottom of the notebook to the UNLOCK position.31Lock Lever312 Align the grooves and tabs on the battery with the tabs and notches on the back of the notebook...31Inserting Battery Pack313 Slide the lock lever into the LOCK position to secure the battery on the notebook.31To Charge the Battery Pack321 Connect the AC adapter to the notebook.322 Insert the battery pack.32Battery Indicator Light32To Remove the Battery Pack331 Turn off the notebook and close the cover.332 Slide the lock lever to the UNLOCK position.333 Slide the release lever to the UNLOCK position and slide the battery away from the notebook.33Removing Battery Pack33Notes on Power33The AC Adapter33Hardware Temperature34The Battery Pack34Starting Your Notebook361 Slide the LCD lock lever in the direction of the arrow, and lift the cover.36Opening Notebook362 Slide the power switch to the right until the green power indicator turns on.36Power Switch363 If necessary, adjust the brightness controls for the LCD display. To decrease the brightness, p...36Registering Your Notebook37Sony Customer Support37Limited Warranty371 Make sure your notebook is connected to a phone line.372 Click the registration icon on the VAIO desktop.373 Enter the information requested on the first online registration form.374 Click the Next button to advance to the next form.375 Complete the remaining forms by clicking the Next button each time you complete a form.376 The notebook automatically transfers your registration information using your built-in modem an...37Shutting Down Your Notebook381 Click the Start button on the Windows® taskbar.382 Click Shut Down at the bottom of the Start menu to display the Shut Down Windows dialog box.383 From the drop-down list, select Shut Down.384 Click OK.385 Wait for your notebook to turn off automatically. Your notebook is off when the power indicator...386 Turn off any peripherals connected to your notebook.38If you are unable to shut down your notebook:381 Close or end all operations:382 Press the Ctrl+Alt+Delete keys simultaneously, to restart your notebook.38Power Saving Modes39Normal Mode39Standby Mode39To activate Standby mode39To return to normal mode39Hibernate Mode40To activate Hibernate mode40To return to normal mode40Notes on Using Power Management41About the Software on Your Notebook43Overview43Adobe Acrobat Reader®43Adobe Systems, Inc.43America Online®43America Online, Inc.43Adobe® Photoshop® Elements (Windows Me only)43Adobe Systems, Inc.43ArcSoft® PhotoPrinter™ 2000 Pro (Windows Me only)44ArcSoft, Inc.44CompuServe® 200044CompuServe Interactive Services, Inc.44DVgate™44Sony Electronics Inc.441 Click Start in the Windows® taskbar and select Run.442 Click Browse and, from your C: drive, select Program Files>Sony>Dvgate>Premiere Plug-in>5.1.443 Select “Setup.exe” and click Open. Then click OK to install the plug-in.441 Click Start in the Windows® taskbar and select Run.442 Click Browse and, from your C: drive, select Program Files>Sony>Dvgate>Premiere Plug-in>6.0.443 Select “Setup.exe” and click Open. Then click OK to install the plug-in.44Media Bar™ DVD Player45Sony Electronics Inc.45Microsoft® Internet Explorer45Microsoft Corporation45Microsoft® Word 200245Microsoft Corporation45MovieShaker™45Sony Electronics Inc.45Netscape Communicator®45Netscape Corporation45Norton AntiVirus™45Symantec Corporation45OpenMG™ Jukebox46Sony Electronics Inc.46PictureGear™46Sony Electronics Inc.46Quicken® 200146Intuit, Inc.46RealJukebox 2 Basic46RealNetworks, Inc.46Smart Capture46Sony Electronics Inc.46Smart Connect (Windows 2000 only)47Sony Electronics Inc.47VAIO Action Setup47Sony Electronics Inc.47VAIO Support Agent47Sony Electronics Inc.47VisualFlow™47Sony Electronics Inc.47Application, Driver, and System Recovery CDs48Application Recovery CD(s)48Sony Electronics Inc.48Driver Recovery CD(s)48Sony Electronics Inc.48System Recovery CD(s)48Sony Electronics Inc.48Using Your Recovery CDs48Using the Application Recovery CD(s)48To use the Application Recovery CD(s)491 Turn on your notebook. If your notebook is already on, close all applications.492 When the Windows desktop appears, insert the Sony Application Recovery CD in the optical drive....493 When the Application Recovery menu appears, select the icon for the application you want to res...49Using the Driver Recovery CD(s)49To Use the Driver Recovery CD(s)491 Turn on your notebook. If your notebook is already on, close all applications.492 When the Windows desktop appears, insert the Driver Recovery CD in the optical drive. Use My Co...49To repair software applications using VAIO Support Agent49Using the System Recovery CD(s)50To use the System Recovery CD(s)501 Insert the Sony System Recovery CD in the optical drive.502 Shut down your notebook as described in “Shutting Down Your Notebook” .503 Wait four seconds then turn on your notebook.504 Click OK to signify you have read and accept the Microsoft End-User License Agreement.505 When the System Recovery menu appears, follow the on-screen instructions to complete the recove...50If your notebook does not start from the Recovery CD511 Press the power button and hold it for more than four seconds to turn off the notebook.512 Turn on the notebook. When the Sony logo is displayed, press the F2 key. The BIOS setup menu sc...513 Press the arrow keys to select the Exit menu.514 Press the arrow keys to select “Get Default Values” then press the Enter key. The message “Load...515 Check that “Yes” is selected, then press the Enter key.516 Press the arrow keys to select “Exit” (Save Changes) and then press the Enter key. The message ...517 Check that “Yes” is selected, then press the Enter key. The notebook restarts from the Recovery...51Recovering Microsoft® Word 200251Software Support Information52Acrobat® Reader, Adobe Photoshop Elements, (Adobe Systems, Inc.)52America Online® (America Online, Inc.)52CompuServe® 2000 (CompuServe Interactive Services, Inc.)52Netscape Communicator® (Netscape Communications Corp.)52Norton AntiVirus (Symantec Corporation)52PhotoPrinter™ 2000 Pro (ArcSoft, Inc.)53Quicken® 2001 Basic(Intuit Inc.)53Real Jukebox (Real Networks)53Windows® 2000 Operating System, Windows® Millennium Edition Operating System, Internet Explorer, ...53Sony Service Center53Getting Help55VAIO Support Agent56VAIO Support Agent main window56Using the Quick Fix Wizard561 From the VAIO Support Agent main window, click the Quick Fix Wizard button. The Welcome window ...572 Click Next. The “Quick Fix Wizard: Begin VAIO Support Agent Diagnostics” dialog box appears.573 Select the “Diagnose and fix my software” option.574 Select the software you wish to repair from the drop-down list.575 Next, select a date/time from the drop-down list that corresponds to the last time when the sof...576 Click Next to continue. Follow the instructions on the screen.57Quick Fix Wizard: Begin VAIO Support Agent Diagnostics dialog box57Using Common Solutions581 Click the Common Solutions button. The Common Solutions dialog box appears.582 Double-click on the desired category to expand and view available SupportActions.58Common Solutions dialog box (1st level)583 Click the resize arrows next to the SupportAction categories to expand or collapse the categories.58Common Solutions dialog box (2nd level)594 Select the appropriate SupportAction from the list.595 Click Run or double-click the desired SupportAction. The available SupportActions are shown in ...59Using Support Central601 Connect to the Internet.602 From the VAIO Support Agent main window, click Support Central. The Support Central Welcome pag...60Support Central: Welcome page603 Click Enter Portal to begin using Support Central. First-time users will be asked to register w...60Support Central: Registration page61Support Central: Current Issues page62Support Central: Support Wizard page62About Automatic Updates63Agent Status Update63Update Notification64VAIO Support Agent Properties651 In the VAIO Support Agent main screen, select Tools, then select Properties. The VAIO Support A...652 Select one of three options to customize the automatic update feature.653 Click OK.65Troubleshooting67Troubleshooting Your Notebook67My notebook does not start.67My notebook starts, but my system doesn’t start properly.681 Press F2. The BIOS Setup menu appears.682 Set the date (month/day/year). Press Enter.683 Press to select System Time, then set the time (hour: minute: second). Press Enter.684 Press to select Exit, then press to select Get Default Values. The message “Load default config...685 Select Yes and press Enter.686 Select Exit (Save Changes), and then press Enter. The message “Save Configuration changes and e...687 Select Yes, then press Enter. The notebook restarts.68My notebook starts, but the message “Operating system not found” appears and Windows does not start.681 Turn off the notebook, and then remove the diskette.682 Restart the notebook and confirm that Windows starts properly.681 Remove any diskette from the floppy disk drive.682 Turn off the notebook.683 Remove any peripheral devices connected to the notebook.684 Turn on the notebook.685 Press the F2 key when the Sony logo appears. The BIOS setup menu screen appears.686 Press the directional arrow keys to select the Exit menu.687 Press the arrow keys to select “Get Default Values” and then press Enter. The message “Load def...698 Select Yes, then press Enter.699 Use the directional arrow keys to select “Exit” (Save Changes), and then press Enter. The messa...6910 Select Yes, then press Enter. The notebook restarts.69My notebook stops responding or does not shut down.69My notebook does not enter the power saving mode I selected. (Windows Me only)701 Click Start, point to Program, point to Accessories, point to System Tools, then click System I...702 Click System Configuration Utility under the Tools menu.703 Click the Advanced button on the General tab, and confirm the following information:704 Click OK and restart your notebook.70My system enters System Idle mode when System Suspend mode has been selected.70The Power Management setting is not responding.701 Close all open applications.702 Push and hold the power button for four seconds or longer to shut down the notebook.70The sound of my notebook’s fan is too loud.71Troubleshooting the LCD Screen71My LCD screen is blank.71My LCD screen continues to show the previous screen. (Windows Me only)71The image on my connected external display is not centered or sized properly.71I want to change the video resolution of my display.711 Click Start, point to Settings, point to Control Panel, and then click the Display icon. The Di...712 Click on the Settings tab.713 Move the Screen Area slider to change your video resolution.71Troubleshooting the Mouse and Touchpad72My mouse does not work.72My touchpad does not work properly.721 Click Start > Programs > Sony Notebook Setup.722 Select the Touchpad tab.723 Click Use touchpad and click OK.721 Click Start, point to Control Panel, then double-click on the Mouse icon. The Mouse Properties ...722 Change the button assignments in the Mouse Properties dialog box. (One of the buttons is assign...72The pointer does not move while using the touchpad or mouse.72Troubleshooting Drives, PC Cards, and Peripheral Devices73My (optional) floppy disk drive can not write to a floppy disk.73My (optional) floppy disk drive icon doesn’t appear even though it is connected.73My CD-ROM drive is not playing my CD properly.73My optical drive tray does not open.74I cannot use digital video (DV) devices. The message “DV equipment seems to be disconnected or tu...741 Turn off your notebook and all connected devices.742 Disconnect the devices that are not in use.743 Ensure that all other devises are properly connected.744 Restart your notebook.74The i.LINK-compatible devices connected to my notebook do notwork.74My PC card does not work.75Troubleshooting Software75My software program stops responding or crashes.75When I click an application icon, the message “You must insert the application CD into your optic...75I can not use the DVgate software.75My voice-related software does not work properly.751 Click Start, point to Settings, then point to Control Panel.752 Click Yamaha DS-XG.753 Click the Echo tab and remove the checkmark. Click OK.75Troubleshooting the Modem76My modem does not work.76My modem connection is slow.76Troubleshooting Audio77My speakers have no sound.771 Click Start, point to Settings, point to Control panel, then double-click System. The System Pr...772 Click the Device Manager tab.773 Set the sound device to enable.771 Verify that the speakers are properly connected and the volume is turned up.772 If the speakers have a mute button, make sure the button is off.773 If the speakers are powered by batteries, verify that the batteries are inserted properly and t...77My microphone does not work.77Troubleshooting the Printer78I cannot print.781 Right-click My Computer icon on the desktop and select Properties.782 Click the Device Manager tab.783 Select Refresh, then click OK. The printer should function properly.781 Click My Computer icon on the desktop, then click on the Control Panel folder.782 Click on the Printers folder.783 Right-click on the icon of the printer that is malfunctioning, then select Properties to access...784 Click OK to close the Properties window. The printer should function properly.78Index79A79B79C79D79F79G79H79I79K80L80M80P80R80S80T80U81V81W81Size: 1.87 MBPages: 90Language: EnglishOpen manual