Panasonic KX-FL313HK User Manual
8. Help
49
Troubleshooting
8.3 When a function does not work, check here
8.3.1 Initial settings
8.3.2 General
Problem
Cause & Solution
I cannot hear a dial tone.
L
The telephone line cord is connected to the [EXT] jack on the unit. Connect
to the [LINE] jack (page 15).
to the [LINE] jack (page 15).
L
If you use a splitter/coupler to connect the unit, remove the splitter/coupler
and connect the unit to the wall jack directly. If the unit operates properly,
check the splitter/coupler.
and connect the unit to the wall jack directly. If the unit operates properly,
check the splitter/coupler.
L
Disconnect the unit from the telephone line and connect a known working
telephone. If the working telephone operates properly, contact our service
personnel to have the unit repaired. If the working telephone does not
operate properly, contact your telephone company.
telephone. If the working telephone operates properly, contact our service
personnel to have the unit repaired. If the working telephone does not
operate properly, contact your telephone company.
L
The power cord or telephone line cord is not connected. Check the
connections.
connections.
L
If you connected the fax machine through a computer modem, connect the
fax machine directly to a telephone line jack.
fax machine directly to a telephone line jack.
I cannot make calls.
L
The dialling mode setting may be wrong. Change the setting (feature #13 on
page 16).
page 16).
The unit does not ring.
L
The ringer volume is turned OFF. Adjust it (page 17).
Problem
Cause & Solution
The other party complains
they only hear a fax tone and
cannot talk.
they only hear a fax tone and
cannot talk.
L
FAX ONLY mode is set. Tell the other party the number is only used for
faxes.
faxes.
L
Change to TEL mode (page 33) or TEL/FAX mode (page 34).
The {REDIAL/PAUSE} button
does not function properly.
does not function properly.
L
If this button is pressed during dialling, a pause will be inserted. If pressed
immediately after a dial tone is obtained, the last number dialled will be
redialled.
immediately after a dial tone is obtained, the last number dialled will be
redialled.
The receiving mode does not
function properly.
function properly.
L
Distinctive Ring is set (feature #31 on page 37).
During programming, I
cannot enter the code or ID
number.
cannot enter the code or ID
number.
L
The unit beeps.
L
The memory reception alert of feature #44 is ON (page 43), and the unit has
a document in memory. Press {STOP} to stop the beeps, then see the
displayed message instructions to solve the problem.
a document in memory. Press {STOP} to stop the beeps, then see the
displayed message instructions to solve the problem.
The recording paper does not
stack properly on the paper
stacker.
stack properly on the paper
stacker.
L
High humidity may cause the recording paper to curl. Try turning the paper
over and re-inserting it. If the curl on the paper is heavy, please remove it
from the paper stacker. If you still have this problem, contact our service
personnel.
over and re-inserting it. If the curl on the paper is heavy, please remove it
from the paper stacker. If you still have this problem, contact our service
personnel.
FL313HK-PFQX2630ZA-en.book Page 49 Tuesday, August 29, 2006 10:19 AM