SVAT Electronics CLEARVU11 User Manual
SVAT ELECTRONICS
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CLEARVU11
63
TROUBLESHOOTING GUIDE
Remote control is not
working.
• You first need to log in to the DVR before being able to use the remote control
functions On the Remote control:
functions On the Remote control:
1. Press Menu
2. Select Login / Logout
3. Enter Username
4. Enter Password
5. Select Login
2. Select Login / Logout
3. Enter Username
4. Enter Password
5. Select Login
You can now navigate through the menu with the remote control or exit the
menu to use other features that the remote control has.
menu to use other features that the remote control has.
• Make sure that the batteries are installed correctly.
• Make sure the batteries are new.
• Make sure the batteries are new.
My DVR did not record at the
set time
• Option 1. The clock is a 24 hour clock. Make sure you set it for the right time.
E.g. 2 pm = 14:00.
E.g. 2 pm = 14:00.
• Option 2. Verify the scheduled recording time frames. If T1 is set to 6:30 and
T2 is set to 17:00 this means you are setting up a time frame from 6:30 in the
morning until 5:00 in the afternoon. Depending on the recordings you have
set in the T1 recording block you can set the Alarm, Motion, and/or Normal
recording modes record Video only (V), Audio/Video (A/V), or No Recording
(No). If you set Alarm to No, Motion to No, and Normal to “V”. Than the first time
segment “T1” will record continuous Video from 6:30 am to 5:00 pm (17:00).
T2 is set to 17:00 this means you are setting up a time frame from 6:30 in the
morning until 5:00 in the afternoon. Depending on the recordings you have
set in the T1 recording block you can set the Alarm, Motion, and/or Normal
recording modes record Video only (V), Audio/Video (A/V), or No Recording
(No). If you set Alarm to No, Motion to No, and Normal to “V”. Than the first time
segment “T1” will record continuous Video from 6:30 am to 5:00 pm (17:00).
• Option 3. Verify your time is set correctly. If the DVR is in a time zone that uses
daylight savings make sure that “Daylight Saving Time” is set to on.
daylight savings make sure that “Daylight Saving Time” is set to on.
• Option 4. If the DVR System Time is set up for “Synchronization”, make sure
that the DVR is properly connected to the internet.
that the DVR is properly connected to the internet.
( Time settings can be found and changed in the Menu > Setup > System
menu option)
menu option)
Cannot connect SD Card
• This feature is only available if your version of the DVR has a SD card input. If
your DVR does not have this connection then you will be unable to use the SD
Card back up function. Use the USB Drive or USB DVD options for backing up
your footage.
your DVR does not have this connection then you will be unable to use the SD
Card back up function. Use the USB Drive or USB DVD options for backing up
your footage.
Cannot set Normal Record
IPS to 30 IPS
• The Pre-record IPS needs to be set to a value equal to or greater than the
desired Normal Record IPS. The maximum IPS (Images per second) that can be
set per camera is 30. This will allow you to set the Normal Record IPS up to 30
IPS
desired Normal Record IPS. The maximum IPS (Images per second) that can be
set per camera is 30. This will allow you to set the Normal Record IPS up to 30
IPS