SVAT Electronics CLEARVU11 User Manual

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CLEARVU11

65

• If you see this dialogue box using the Internet Explorer web viewing software:
• It means that viewing software can not connect to one of the DVRs that it is
configured to use. You need to remove any DVR’s that are not currently being used.  
• Click on Device Config. This will pull up the Device List.
• Select the DVR that is not using the proper IP address and Click remove. You
should no longer receive this warning message

• The night vision turns on automatically when light levels drop. Try the camera
in a pitch black setting. The areas that it is in may have too much light and may 
not activate the sensor.

•Verify the connections are snug and tight fitting. Disconnect and reconnect

each connection. 4pin/4pin, power/power, RCA/RCA.
• Make sure the power adapter is plugged in to an active electrical outlet.

If everything is connected, cup your hands around the camera lens and you 

should see the red LEDs illuminate. Make sure it is dark enough to activate the 
light sensor.
• If the LEDs do not illuminate, try switching the power adapter with a working

camera’s power adapter. This will indicate if it is the power adapter which 
needs to be replaced.
• Verify the pins on the 4pin din connection are not bent and are being properly

inserted to the proper connector.
• If no power/video signal even with the new power adapter, connect the

camera that is in question to a working cable set. (Disconnect a working 

camera and connect the camera in question to that cable set) The camera 

should function correctly. If the camera functions correctly the test indicates 

that there is a bad cable.

• Night vision mode does not display color only black and white. Make sure

there is enough lighting in the room to check if color is working. 
• Power cycle the DVR by pressing the power switch to the off position. Leave

for 10 seconds and power on again. If the cameras still display in black and 

white try replacing the power supply for the B/W camera with a properly 

working camera’s power supply. 

• Try replacing the power supply with a properly working camera’s power supply.
• Test the camera out on a different 60ft cable set. The video signal could be

getting disrupted by a different power source. If the cables are being run 

parallel to electrical lines or near other electrical devices try and reposition the 

camera (and cable) to avoid these sources

• Check all connections to make sure they are secure and properly connected.
• Check your power supply to ensure that the camera is powered up