Honeywell HD-16DVR-C User Manual

Page of 169
FAQ 
 
144 
 
4.  There is no video output whether it is one-channel, multiple-channel or 
all-channel output.  
There are the following possibilities: 
 
Program is incompatible. Please upgrade to the latest version. 
 
Brightness is 0. Please restore factory default setup. 
 
There is no video input signal or it is too weak. 
 
Check privacy mask setup or your screen saver. 
 
DVR hardware malfunctions.   
 
5.  Real-time video color is distorted. 
There
 are the following possibilities: 
 
When using BNC output, NTSC and PAL setup is not correct. The 
real-time video becomes black and white.  
 
DVR and monitor resistance is not compatible.  
 
Video transmission distance is too long or video signal is too much 
degraded.  
 
DVR color or brightness setup is incorrect.  
 
6.  Can not search local records.  
There are the following possibilities: 
 
HDD ribbon is damaged.  
 
HDD is broken.  
 
Upgraded program is not compatible. 
 
The recorded file has been overwritten.  
 
Record function has been disabled. 
 
7.  Video is distorted when searching local records.  
There are the following possibilities: 
 
Video quality setup is too low.