Honeywell HD-16DVR-C User Manual

Page of 169
FAQ 
 
146 
 
PTZ setup is incorrect. 
 
PTZ decoder and DVR protocol is incompatible.  
 
PTZ decoder and DVR address is incompatible.  
 
When there are several decoders, please add 120 Ohm 
(impedance matching) between the PTZ decoder A/B cables’ 
farthest end to delete the reverberation. Otherwise the PTZ control 
is not stable.  
 
The distance is too far.  
 
12.  Motion detection function does not work. 
There are the following possibilities: 
 
Period setup is incorrect. 
 
Motion detection zone setup is incorrect. 
 
Sensitivity is too low. 
 
For some versions, there is a hardware limit. 
 
13.  Cannot log in client-end or web. 
There are the following possibilities: 
 
For Windows 98 or Windows ME user, please update your system 
to Windows 2000 sp4. You can also install client-end software of a 
previous version. Please note right now, our DVR is not compatible 
with Windows VISTA control. 
 
ActiveX control has been disabled.  
 
No dx8.1 or higher. Please upgrade display card driver.  
 
Network connection error. 
 
Network setup error.  
 
Password or user name is invalid. 
 
Client-end is not compatible with DVR program.  
 
14.  Only a mosaic is displayed, no video appears when preview or 
playback video are filed remotely. 
There are following possibilities: