Brother MFC-7360 User Manual

Page of 153
Troubleshooting
99
B
 
White Spots on black text and 
graphics at 94 mm intervals
 
Black Spots at 94 mm intervals
Make ten copies of a blank, white sheet of paper. (See How to 
copy
 on page 48
.) If the problem is not solved, the drum unit may 
have glue from a label stuck on the OPC drum surface. Clean the 
drum unit. (See Cleaning the drum unit in Appendix A of the 
Advanced User's Guide.)
The drum unit may be damaged. Put in a new drum unit. (See 
Replacing the drum unit on page 63.)
 
Black toner marks across the 
page
If you use label sheets for laser printers, the glue from the sheets 
may sometimes stick to the OPC drum surface. Clean the drum 
unit. (See Cleaning the drum unit in Appendix A of the Advanced 
User's Guide.
)
Make sure that you use paper that meets our specifications. (See 
Acceptable paper and other print media on page 17.)
Do not use paper that has clips or staples because they will 
scratch the surface of the drum.
If the unpacked drum unit is in direct sunlight or room light, the unit 
may be damaged.
The toner cartridge may be damaged. Put in a new toner 
cartridge. (See Replacing the toner cartridge on page 57.)
The drum unit may be damaged. Put in a new drum unit. (See 
Replacing the drum unit on page 63.)
Examples of poor print quality
Recommendation
94 mm
94 mm
94 mm
94 mm
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4