Polycom 1725-11530-310 User Manual
Administrator’s Guide SoundPoint IP / SoundStation IP
5 - 10
Power and Startup
Symptom
Problem
Corrective Action
There are power issues.
The SoundPoint IP /
SoundStation IP family SIP
phone has no power.
SoundStation IP family SIP
phone has no power.
Do one of the following:
•
Verify that no lights appear on the unit
when it is powered up.
when it is powered up.
•
Check if the phone is properly plugged
into a functional AC outlet.
into a functional AC outlet.
•
Make sure that the phone isn't
plugged into a plug controlled by a
light switch that is off.
plugged into a plug controlled by a
light switch that is off.
•
If plugged into a power strip, try
plugging directly into a wall outlet
instead.
plugging directly into a wall outlet
instead.
•
Try the phone in another room where
the electricity is known to be working
on a particular outlet.
the electricity is known to be working
on a particular outlet.
•
If using PoE, the power supply voltage
may be too high or too low.
may be too high or too low.