ZyXEL Communications EMG5324-D10A User Manual

 Chapter 30 Troubleshooting

EMG5324-D10A User’s Guide

If the problem continues, contact your ISP. 

The Internet connection is slow or intermittent.

There might be a lot of traffic on the network. Look at the LEDs, and check 

. 

If the Device is sending or receiving a lot of information, try closing some programs that use the 
Internet, especially peer-to-peer applications. 

Turn the Device off and on. 

If the problem continues, contact the network administrator or vendor, or try one of the advanced 
suggestions.

• Check the settings for QoS. If it is disabled, you might consider activating it. If it is enabled, you 

might consider raising or lowering the priority for some applications. 

What factors may cause intermittent or unstabled wireless connection? How can I solve this 

problem?

The following factors may cause interference:

• Obstacles: walls, ceilings, furniture, and so on.
• Building Materials: metal doors, aluminum studs.
• Electrical devices: microwaves, monitors, electric motors, cordless phones, and other wireless 

devices.

To optimize the speed and quality of your wireless connection, you can:

• Move your wireless device closer to the AP if the signal strength is low.
• Reduce wireless interference that may be caused by other wireless networks or surrounding 

wireless electronics such as cordless phones.

• Place the AP where there are minimum obstacles (such as walls and ceilings) between the AP and 

the wireless client. 

• Reduce the number of wireless clients connecting to the same AP simultaneously, or add 

additional APs if necessary.

• Try closing some programs that use the Internet, especially peer-to-peer applications. If the 

wireless client is sending or receiving a lot of information, it may have too many programs open 
that use the Internet.