ZyXEL Communications EMG5324-D10A User Manual

 Chapter 30 Troubleshooting

EMG5324-D10A User’s Guide

The Device fails to detect my USB device.

Disconnect the USB device.

Reboot the Device.

If you are connecting a USB hard drive that comes with an external power supply, make sure it is 
connected to an appropriate power source that is on. 

Re-connect your USB device to the Device.

When using UPnP and the Device reboots, my computer cannot detect UPnP and refresh My 

Network Places > Local Network.

Disconnect the Ethernet cable from the Device’s LAN port or from your computer.

Re-connect the Ethernet cable. 

The Local Area Connection icon for UPnP disappears in the screen.

Restart your computer.

I cannot open special applications such as white board, file transfer and video when I use the 

MSN messenger.

Wait more than three minutes.

Restart the applications.