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Avaya
15-601040
User Manual
Avaya 15-601040 User Manual
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1400 Series Phone User Guide
Page 3
15-601040 Issue 06d (Monday, March 19, 2012)
IP Office
Contents
Contents
Introduction
1.
..................................................................... 9
1.1 Important Safety Information
..................................................................... 10
1.2 '08 Phones
..................................................................... 11
1.3 '16 Phones
..................................................................... 12
1.4 Button Modules
..................................................................... 13
1.5 Phone Keys
..................................................................... 14
1.6 The Phone Stand
..................................................................... 15
1.7 Labels
..................................................................... 15
1.8 The Main Phone Menus
..................................................................... 17
1.9 Other Menus
..................................................................... 18
1.10 Phone Status Letters
..................................................................... 19
1.11 Appearance Buttons/Menu
............................................................................ 20
1.11.1 Using the Appearance Menu
............................................................................ 21
1.11.2 Call Apperance Buttons
............................................................................ 23
1.11.3 Bridged Appearance Buttons
............................................................................ 25
1.11.4 Call Coverage Buttons
............................................................................ 27
1.11.5 Line Appearance Buttons
Making Calls
2.
..................................................................... 31
2.1 En-Bloc Dialing
..................................................................... 32
2.2 Call Soft Key Options
..................................................................... 33
2.3 Calling a Person from the Contacts List
..................................................................... 33
2.4 Calling a Person from the Call Log
..................................................................... 34
2.5 Redialling a Previous Number
..................................................................... 34
2.6 Making a Page Call
..................................................................... 35
2.7 Withholding Your Number
..................................................................... 36
2.8 Adjust the Call Volume
..................................................................... 36
2.9 Muting a Call
..................................................................... 36
2.10 Ending Calls
Answering Calls
3.
..................................................................... 39
3.1 Divert a Call to Voicemail
..................................................................... 39
3.2 Ignore an Incoming Call
..................................................................... 39
3.3 Answering a Page Call
..................................................................... 39
3.4 Auto Answer
..................................................................... 40
3.5 Call Pickup
Redialling
4.
..................................................................... 42
4.1 Redial a Call (One Mode)
..................................................................... 42
4.2 Redial a Call (List Mode)
..................................................................... 43
4.3 Selecting Your Redial Mode
..................................................................... 44
4.4 View Call Details
..................................................................... 44
4.5 Add a Call to Your Contacts
Holding and Parking Calls
5.
..................................................................... 47
5.1 Holding Calls
............................................................................ 47
5.1.1 Holding a Call
............................................................................ 47
5.1.2 Taking a Call Off Hold
............................................................................ 48
5.1.3 Switching Between Calls
............................................................................ 48
5.1.4 Transfer a Held Call
..................................................................... 49
5.2 Parking Calls
............................................................................ 50
5.2.1 Park Using the Menu
............................................................................ 50
5.2.2 Unpark (Features Menu)
............................................................................ 50
5.2.3 Unpark (Status Menu)
Transferring Calls
6.
..................................................................... 52
6.1 Transfer to Voicemail
..................................................................... 52
6.2 Transferring a Held Call
Account Codes
7.
..................................................................... 54
7.1 Forced Account Code Entry
..................................................................... 54
7.2 Manual Account Code Entry
Conference Calls
8.
..................................................................... 56
8.1 Starting a Conference
..................................................................... 56
8.2 Adding a Call to a Conference
..................................................................... 57
8.3 Viewing Conference Details
..................................................................... 57
8.4 Dropping/Muting Parties
..................................................................... 57
8.5 Holding a Conference Call
Headset Operation
9.
..................................................................... 60
9.1 Headset Volume
..................................................................... 60
9.2 Default Handsfree Audio Path
Handsfree Speaker Operation
10.
..................................................................... 62
10.1 Speaker Volume
..................................................................... 62
10.2 Default Handsfree Audio Path
Contacts/Directory
11.
..................................................................... 65
11.1 Viewing Contacts Details
..................................................................... 66
11.2 Make a Call from the Directory
..................................................................... 66
11.3 Using the Directory for Other Functions
..................................................................... 67
11.4 Adding a New Contact
............................................................................ 68
11.4.1 Add a Contact from the Call Log
............................................................................ 68
11.4.2 Add a Contact from the Redial List
..................................................................... 69
11.5 Editing a Contact
..................................................................... 70
11.6 Deleting a Contact
Call Log
12.
..................................................................... 73
12.1 Using the Call Log
..................................................................... 73
12.2 Making a Call from the Call Log
..................................................................... 74
12.3 Viewing Call Details
..................................................................... 75
12.4 Deleting a Record
..................................................................... 75
12.5 Deleting All Records
..................................................................... 76
12.6 Adding a Record to Your Contacts
Voicemail
13.
..................................................................... 78
13.1 Message Waiting Indication
..................................................................... 79
13.2 Checking Messages
..................................................................... 80
13.3 Sending a Message
..................................................................... 81
13.4 Mailbox Greeting
..................................................................... 82
13.5 Email Mode
..................................................................... 83
13.6 Changing Your Voicemail Code
..................................................................... 83
13.7 Voicemail On/Off
..................................................................... 84
13.8 Transfer to Voicemail
..................................................................... 84
13.9 Send a Call to Voicemail
..................................................................... 84
13.10 Visual Voice
Logging In/Out
14.
..................................................................... 87
14.1 Logging In
............................................................................ 87
14.1.1 Logging In on a Phone Already in Use
............................................................................ 87
14.1.2 Logging In on a Not Logged In Phone
..................................................................... 87
14.2 Logout
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