Avaya 1150E User Manual
About the Avaya 1150E IP Deskphone
11
About the Avaya 1150E IP
Deskphone
Deskphone
The Avaya 1150E IP Deskphone provides easy access to a wide range of
business features. Your network administrator assigns features to your
feature keys and provides you with passwords and other codes as
required. The Avaya Communication Server 1000 system automatically
controls incoming call routing to answering positions, and can provide
music or recorded announcements to waiting callers.
business features. Your network administrator assigns features to your
feature keys and provides you with passwords and other codes as
required. The Avaya Communication Server 1000 system automatically
controls incoming call routing to answering positions, and can provide
music or recorded announcements to waiting callers.
The Avaya 1150E IP Deskphone can be configured for either an Agent, or
Supervisor. It is shipped in the Agent configuration, but can be modified to
support the Supervisor configuration. Depending on your role, you will
have been provided with one of the two configurations.
Supervisor. It is shipped in the Agent configuration, but can be modified to
support the Supervisor configuration. Depending on your role, you will
have been provided with one of the two configurations.
In this document, Call Center phone and Automatic Call Distribution
phone (ACD) are interchangeable terms for the Avaya 1150E IP
Deskphone.
phone (ACD) are interchangeable terms for the Avaya 1150E IP
Deskphone.
Note: Wideband audio is not supported on the Avaya 1150E IP
Deskphone.
Deskphone.
Figure 1:
Self-labeled line/programmable feature keys and context-
sensitive soft keys