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Avaya 1040E User Manual

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Receiving a call
156
To create a New Decline Reason during an incoming call:
Decline
1. Press the 
Decline 
context-sensitive soft 
key to decline an incoming call.
New
2. Press the 
New 
context-sensitive soft key 
to create a new custom decline reason.
abc
3. Press the 
abc/123 
context-sensitive soft 
key to toggle between alphabetic and 
numeric characters.
4. Use the 
Dialpad 
to enter a new Call 
Decline Reason.
Send
Back
5. Choose one of the following:
— Press the 
Send 
context-sensitive 
soft key to send the new custom 
decline reason to the caller.
Note: 
 The IP Deskphone adds the new 
reason to the list of Decline Call 
Reasons for future use.
— Press the 
Back
 context-sensitive 
soft key to return to the initial Decline 
Call screen.