Aastra Telecom Pro 160 User Manual

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41-001190-01 Rel. 1.1, Rev. 00 

AastraLink Pro 160 Administrator Guide

When callers reach the Auto-Attendant, they are prompted to do one of the 
following actions:

•

Select a language to enable while using Auto-Attendant features (if more than 
one language is available; default is English)

•

Enter the extension of the person they are calling. The Auto-Attendant then 
transfers the call. 

•

Dial by name. Depending on the configuration set on the AastraLink Pro, the 
caller can dial by first name or by last name. If there are multiple listings, the 
caller is prompted to select from the list. The Auto-Attendant then transfers 
the call. 

•

Dial 0 (operator). The Auto-Attendant transfers the call to the operator.

The Auto-Attendant Menu has three tabs:

If dial-by-name is disabled, the option is still mentioned in the default main menu 

announcement. An administrator can record a custom main menu in which they do not mention the 
feature if they choose to disable it and do not want it announced.

Each of these are described in the following paragraphs.

You can configure the following for the Auto-Attendant Settings:

•

Language Greetings (French, English, or Spanish)