Aastra Telecom 800 User Manual

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Multi-Company Variant
Configuring the Multi-Company Variant
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When setting up a new User group (in the User Manager menu), you will find 
that the default company is predefined; another company can be assigned as long 
as no other companies have been set up.
12.1.4 Assigning a Bundle/SIP Trunk
Connections of the same type and in the same direction are arranged in a bundle 
(e.g. QSIG-IP connections). To be able to correctly transfer incoming calls to the 
members of the configured companies (the users) via the lines of a certain bundle 
of the Aastra 800, each of the available bundles must be assigned to one of the 
companies. This is necessary to be able to transfer incoming external calls to the 
correct company exchange in cases where the called internal subscriber cannot be 
reached (“Connection to Operator”), for example. SIP accounts can also be 
assigned to a company. SIP trunks (SIP accounts) can also be assigned to a 
company. 
The assignment of bundles to companies is done in the Telephony: Trunks: 
Bundle
 menu. The assignment of bundles to companies is done in the Telephony: 
Trunks: SIP Trunks
For outgoing external calls which users set up via the lines of their company’s 
bundle/SIP trunk, the assignment of the bundle to the company is irrelevant: the 
charges are assigned according to the “source” principle. 
Charges are billed to the company to which the user belongs who set up the con-
nection. The Aastra 800 recognises this on the basis of the assignment between 
user groups and companies and on the basis of the routing code with which a line 
of the bundle/SIP trunk was seized. For more information, please see the following 
section.
12.1.5 Allocating Routing Codes
Routes are used for automatic and selective seizure of bundles for external calls. It 
is possible to seize a route by predialling a code.
In the Telephony: Trunks: Route menu, you can define which company can seize 
each route. An individual code for the seizure is allocated per route for each 
company. The Aastra 800 ensures that during configuration no seizure code is allo-
cated twice (for two different routes) for each company. If during configuration of