Aastra Telecom 2816-003 User Manual
6731i IP Phone User Guide for SPN
Aastra - 2816-003
49
Direct Voicemail Transfer
The Direct Voicemail Transfer feature allows the user to perform a forced (unannounced)
transfer to a specific user’s mail box without having to use call forwarding through the
user’s extension first. The VMTR feature key provides this new functionality.
transfer to a specific user’s mail box without having to use call forwarding through the
user’s extension first. The VMTR feature key provides this new functionality.
Use the VMTR Feature
You have a call established, and the calling party wants you to transfer the call to another
party’s voice mailbox.
party’s voice mailbox.
Step
Action
Result
1.
Press the Xfer key first.
Then,
Press the VMTR key.
The originating party is put on
“Transfer Hold” and hears music if
provided by the system.
provided by the system.
You hear dial tone.
2.
Enter the destination party’s
extension number.
extension number.
The call is transferred directly to the
destination voice mailbox.
If the extension is not valid, you will
hear the voicemail system main
greeting.
greeting.
Your phone is now idle.
Restart the feature when you make an error entering a number:
1.
Press #.
2.
Re-enter the mailbox destination
number
number
If the Direct Voicemail Transfer (VMTR) feature is assigned to a bottom key, the
VMTR key will not display until the XFER key is pressed.
If the XMTR key is defined on a top key, the key is always displayed, but the XFER
key must be pressed before the VMTR key for the feature to be invoked.
Pressing the line key that has the user on transfer hold will end the VMTR feature
and pull the call back.
If at any time you hear reorder, hang up and allow Transfer Return to bring the call
back. Always press the line button to pull the call back.
Pressing XFER puts the caller on hold.