Aastra Telecom 41-001343-02 User Manual

41-001343-02 REV04 – 05.2014

Parameter – 
directed call pickup prefix

Configuration Files
aastra.cfg, <model>.cfg, <mac>.cfg

Allows you to enter a specific prefix string (depending on what is available on your 
server), that the phone automatically dials when dialing the Directed Call Pickup 
number. 

For example, for Broadsoft servers, you can enter a value of *98 for the “directed call 
pickup prefix”. For Asterisk servers, you can enter a value of *76. For sipXecs proxy 
servers, you can enter a value of *78. When the phone performs the Directed Call 
Pickup after pressing a BLF or BLF/List softkey, the phone prepends the *98 value to the 
designated extension of the BLF or BLF/List softkey when dialing out.

Notes:
• The default method for the phone to use is Directed Call Pickup over BLF if the server 

provides applicable information. If the Directed Call Pickup over BLF information is 
missing in the messages to the server, the Directed Call Pickup by Prefix method is 
used if a value for the prefix code exists in the configuration. 

• You can define only one prefix, which will be applicable to all BLF- or BLF/List-moni-

tored extensions.

• The phone that picks up displays the prefix code + the extension number (for exam-

ple, *981234 where prefix key = *98, extension = 1234).

• Symbol characters are allowed (for example “*”).

Integer

Not Applicable

Not Applicable

directed call pickup prefix: *98

Parameter – 
acd auto available

Configuration Files
aastra.cfg, <model>.cfg, <mac>.cfg

Enables or disables the use of the ACD Auto-Available Timer.

Boolean

0 (disabled)

0 (disabled)
1 (enabled)

acd auto available: 1

Parameter – 
acd auto available timer

Configuration Files
aastra.cfg, <model>.cfg, <mac>.cfg

Specifies the length of time, in seconds, before the IP phone status switches back to “avail-
able.”

Integer

60 (seconds)

0 to 120 (seconds)

acd auto available timer: 60