Aastra Telecom 6757I User Manual

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Model 6757i IP Phone User Guide
 
Line Keys and Softkeys
Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers)
Aastra IP phones support the Directed Call Pickup (DCP) and Group Call Pickup (GCP) 
features.
The DCP/GCP feature allows you to intercept - or pickup - a call on a monitored extension. You 
can configure this feature using the Aastra Web UI to create a DCP or GCP softkey on the IP 
phone. When you configure a DCP softkey, you specify the extension that you want to monitor. 
Then, when the monitored extension receives a call, you press the DCP softkey to pick up the 
call. If the monitored extension receives multiple incoming calls simultaneously, the IP Phone 
UI displays a list of incoming calls. You select a call from this list, and are connected to the call.
When you configure a GCP softkey, you specify the ring group (for example, extensions 2200 - 
2210) that you want to monitor for incoming calls. When an incoming call is received on any of 
these extensions, the Operator presses the GCP softkey and is connected to the call. If multiple 
incoming calls are received simultaneously, the Operator press the GCP softkey, selects an 
extension from a list, and presses the Pickup softkey to answer the call.
Note: Your System Administrator must configure the extension range for the Group 
Call Pickup feature. Contact your System Administrator for more information.